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Audi Des Moines
Johnston, IA
1,438 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,438 reviews
September 16, 2021
Everything went smoothly with drop off. loaner and pick up. Staff was friendly Md helpful. up. Staff was friendly Md helpful. More
by Paul
Verified Customer
September 15, 2021
Doing business at this office is a great experience. Very responsive and very personable. Very pleased responsive and very personable. Very pleased More
by timothyj0
September 15, 2021
Great place to do business. Showed up and they got me rite in. After about 40 minutes I was out the door with a clean car. Thanks Audi Service rite in. After about 40 minutes I was out the door with a clean car. Thanks Audi Service More
by wattersautoland
Employees Worked With
September 15, 2021
Clean and efficient. The staff was very well educated on service requirements of the 2018 Audi and appreciated them allowing the loaner vehicle. service requirements of the 2018 Audi and appreciated them allowing the loaner vehicle. More
by bscott18
September 15, 2021
Best oil change experience I’ve ever had. Extremely quick, friendly, and thorough: the video inspection they provide is amazing quick, friendly, and thorough: the video inspection they provide is amazing More
by PHILL G
Employees Worked With
September 15, 2021
These guys are on point. Friendly staff. They know what they have going on for the day I told them my name and the service writer knew what I was there for, very impressed. When I came back to pick it up they have going on for the day I told them my name and the service writer knew what I was there for, very impressed. When I came back to pick it up they went and pulled up my car clean and fixed I will keep bringing my car here. More
by Mrk361
September 14, 2021
Well my vehicle was service there i have an older audi this people are great. this people are great. More
by JMATOS1
September 11, 2021
Tried to charge me 1000 dollars to fix the inspection due and oil due. Never covered fees into warranty and put the problem caused by mice and weather. and oil due. Never covered fees into warranty and put the problem caused by mice and weather. More
by 420332004
Employees Worked With
September 10, 2021
They were all prepared with a loaner vehicle to drive while my vehicle was being serviced, and check in and check out was quick and easy! Professional operation! while my vehicle was being serviced, and check in and check out was quick and easy! Professional operation! More
by marc328
Employees Worked With
September 10, 2021
Didn't feel very comfortable Asked Bryan a question he said he wasn't my adviser I needed to talk to Katie, he was going to lunch? Said welcome to the audi world. said he wasn't my adviser I needed to talk to Katie, he was going to lunch? Said welcome to the audi world. More
by WWW.NONE
