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Audi Des Moines
Johnston, IA
1,438 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,438 reviews
June 11, 2021
The first two interactions with the dealership weren't positive but this service appointment changed my perspective of Audi Des Moines! Great interaction during the entire service event! positive but this service appointment changed my perspective of Audi Des Moines! Great interaction during the entire service event! More
by Jeromy Warrick
Verified Customer
June 11, 2021
Rude, belittling and make customers feel like they are burden. Actually thinking about trading in my Audi, so I never have to deal with these people again. burden. Actually thinking about trading in my Audi, so I never have to deal with these people again. More
by RK
Employees Worked With
June 09, 2021
Easy to work with. Sales staff were very professional. Note….only God gets a 5 star rating from me, so 4 stars is as high as I go. Note….only God gets a 5 star rating from me, so 4 stars is as high as I go. More
by M.K.KATTER
June 07, 2021
Service was done promptly and as promised. The attached video was nice to see and helped to show what they looked at and address of any potential problem. video was nice to see and helped to show what they looked at and address of any potential problem. More
by lsakris
Employees Worked With
June 02, 2021
Worked with TJ and Aleks, who were kind, friendly and helpful. I knew they were on my team and wanted me to go home with a car I love, which I certainly did. helpful. I knew they were on my team and wanted me to go home with a car I love, which I certainly did. More
by K. Sutton
June 02, 2021
Awesome experience from the sale to the delivery. Quick and easy. Will definitely recommend Audi to friends and family. Love my new Q5. Thank you. and easy. Will definitely recommend Audi to friends and family. Love my new Q5. Thank you. More
by quelly0
June 02, 2021
We recently leased, working with Rob and he was awesome. He found the exact car I wanted and is always ready to help with questions! He found the exact car I wanted and is always ready to help with questions! More
by DAERHARD1
June 01, 2021
Personable, inviting, caring, informative and overall excellent service. I would recommend Audi to all my family and friends and will continue doing business with other them moving forward!! Wesley was excellent service. I would recommend Audi to all my family and friends and will continue doing business with other them moving forward!! Wesley was fantastic and informative!! More
by adijanahuzejrovic
Employees Worked With
June 01, 2021
Rob worked hard to get me the car I wanted. The buying process was smooth and easy. We agreed on a price before I signed the paperwork and there was no haggling. Overall great experience. process was smooth and easy. We agreed on a price before I signed the paperwork and there was no haggling. Overall great experience. More
by Chris H
Employees Worked With
