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Audi Des Moines
Johnston, IA
1,438 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,438 reviews
May 14, 2021
Great communication from advisers, from setting appointment through follow up after service. All staff were very considerate and friendly. Great experience at Audi Des Moines again! appointment through follow up after service. All staff were very considerate and friendly. Great experience at Audi Des Moines again! More
by mike.blomme71
Verified CustomerEmployees Worked With
May 14, 2021
I always have been very pleased with the service and care I receive at Audi Des Moines. Very prompt when I drop off and pick up my vehicle. Thank-you I receive at Audi Des Moines. Very prompt when I drop off and pick up my vehicle. Thank-you More
by bjkalt
Employees Worked With
May 14, 2021
Brian and John always do an incredible job and very professional. Always taking care in every step and making sure you know everything. Well done! professional. Always taking care in every step and making sure you know everything. Well done! More
by spofiowa
May 11, 2021
Had a good experience with the team at Audi DM. Our sales person went out of his way to make sure we got the best service possible. person went out of his way to make sure we got the best service possible. More
by nikmorrow
May 08, 2021
My experience was very personalized and professional. TJ and Alex both took great care of me and made my out of state purchase experience an absolute pleasure. TJ's level of customer service exceeds the ind and Alex both took great care of me and made my out of state purchase experience an absolute pleasure. TJ's level of customer service exceeds the industry standard. TJ has a sense of humor but made certain that he educated me about my vehicle. I highly recommend TJ and Audi of Des Moines. More
by KGlover
May 04, 2021
I found them to be very efficient and very courteous. Sale price decision was made quickly in consultation with manager. Anando knows his job well. Sale price decision was made quickly in consultation with manager. Anando knows his job well. More
by nayar.jemini
Employees Worked With
May 04, 2021
Audi of Des Moines made buying our new Audi Q5 a pleasant experience. They located the perfect vehicle for us. We are loving our new car! experience. They located the perfect vehicle for us. We are loving our new car! More
by PKH
May 04, 2021
George was great to work with. He helped me turn my lease early & found the car I wanted. Anando helped close the deal & prepared all the paperwork ahead of my arrival. Simply fantastic service & look forwar early & found the car I wanted. Anando helped close the deal & prepared all the paperwork ahead of my arrival. Simply fantastic service & look forward to enjoying my new Q5! More
by tblazenko
April 30, 2021
I thought the dealership provided a first class customer experience. The sales rep was not pushy and was very informative along the way and helped us get into the car we had wanted. Thanks for providing an experience. The sales rep was not pushy and was very informative along the way and helped us get into the car we had wanted. Thanks for providing an excellent customer experience. More
by CHADHAY5
Employees Worked With
April 29, 2021
I had a wonderful experience purchasing a new vehicle. Fantastic service, really professional staff and management. Quick and clear communication with no pressure. We always buy from Audi of Des Moines an Fantastic service, really professional staff and management. Quick and clear communication with no pressure. We always buy from Audi of Des Moines and we will be back next time. More
by Anela S.
