Audi Des Moines

Bryan and company provided first rate service taking care of all factory issued warranty upgrades as recommended in a timely and respecting my time requirements. of all factory issued warranty upgrades as recommended in a timely and respecting my time requirements. More

George Meza is the Man! He is easy to approach and talk with. I had the pleasure of working with him and the rest of the Audi DSM group! They worked hard to get the car I wanted approved for financing when with. I had the pleasure of working with him and the rest of the Audi DSM group! They worked hard to get the car I wanted approved for financing when other banks and dealers said no to me. Their loss, but Audi DSM gain! Pleasure doing business with them. -Chris R. More

Everything was erased on my settings, no offer to help reset. When asked about the tar on the wheel well, I was told where to buy the product to remove it. I was told they did not have time to remove it. reset. When asked about the tar on the wheel well, I was told where to buy the product to remove it. I was told they did not have time to remove it. The car was washed not vacuumed. I got rid of a Mercedes in 09 for the same reason, lack respect for the customer. I worked for Nordstrom & know what good customer service means to a company. I miss the excellent service I received at Lexus. My only positive at Audi has been Mercedes, my sales person More

I need to install my pedal cover. The technician. was not available and have to schedule for a service next week. Please schedule me for next week. Thank you available and have to schedule for a service next week. Please schedule me for next week. Thank you More

Service was helpful and kept me informed and updated throughout the process. I appreciate the ability to see what the tech is seeing through use of video links. That is a nice touch. Thank you! throughout the process. I appreciate the ability to see what the tech is seeing through use of video links. That is a nice touch. Thank you! More

Always met with pleasant staff when I service my Audi at Lithia! It's nice they offer welcoming seating, a TV and drinks and friendly staff! Lithia! It's nice they offer welcoming seating, a TV and drinks and friendly staff! More

I like it because they treat me like a valued customer. Always explain what they are doing. I like Audicam a lot. Excellent dealer service. Always explain what they are doing. I like Audicam a lot. Excellent dealer service. More

Rob was an excellent salesman. I never felt rushed or uncomfortable, he was very patient and went out of his way to help. He was up front, honest, personable and fun to chat with as well. uncomfortable, he was very patient and went out of his way to help. He was up front, honest, personable and fun to chat with as well. More

I really appreciated Anando and his low hassle sales approach. I wasn’t bombarded with a ton of follow up. We would buy here again in a heartbeat! approach. I wasn’t bombarded with a ton of follow up. We would buy here again in a heartbeat! More

Team always does a great job on service and cleaning. I would five 4 stars if you had complimentary car service. Having someone help me drop off car and then bringing me back to pick up car is very, very i would five 4 stars if you had complimentary car service. Having someone help me drop off car and then bringing me back to pick up car is very, very inconvenient. Beyond service, I always get a detail done so waiting while work is being done is not an option. More