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Audi Des Moines - Service Center

Johnston, IA

4.5
711 Reviews

711 Reviews of Audi Des Moines - Service Center

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December 16, 2020

Excellent service. Always get me in and take care of any issue. Service vehicles are a nice benefit especially when leaving high end vehicles. I have been a customer for 20 years. More

by DOCCHANCE13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2020

Staff is always accommodating to deal with when I arrive and leave and very detailed with no surprises. I never feel like I have to wait longer than needed. More

by cmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2020

Thank you to Brian, Wesley and Frank. We felt confident that all was done to solve our problem with expertise. The car runs great now! Brian and Frank were wonderful to help us understand and offering t More

by SHARON.DIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank was great also! Loved the video he sent. What a gift to a customer!
December 16, 2020

Thanks for the additional help on fixing the wipers but the front wiper issue still exist with rattling and screechy noise. Car Interiors seem to have left uncleaned. More

by Anshjuly1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2020

Service department is great. Courteous, timely and keep you informed on what is happening with the service on your vehicle. Also appreciate the car wash. More

by Sara Gaskell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2020

Great service. Friendly staff. Professional attitude. Fast return. We love the blackout emblems on our Q8. Plus they adjusted the alignment. Thanks for the great experience! More

by milo71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2020

Service was top knotch. I had my vehicle in fir its 20k maintenance. The service was quick and thrurough and had my car back in no time. Will and always recommend Audi Des Moines. Exceptional work! More

by WPRUDENCIO0
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2020

The service is always great. I know when I have my Audi serviced with you that everything has been taken care of and I can drive away with confidence. More

by SUSYBOHANNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2020

A minor issue but one that needed fix. I drove in with NOappointment (sorry about that).Regardless they were cordial and saw Tony problem. Best service department I have ever used. More

by rancher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2020

No problems. It was our 1st time using the oil change service. The gentleman in the garage area was very helpful and answered our questions. We will make use again in late spring and summer More

by markryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
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