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Audi Devon

Devon, PA

4.9
2,909 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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222 W Lancaster Ave

Devon, PA

19333

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Showing 2,909 reviews

April 21, 2021

Work was completed in a timely fashion, the team was very professional and the facility was very clean. Thank you too for the complementary snack bar. More

by Deb R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Louangphom
Apr 21, 2021 -

Audi Devon responded

Deb, there is nothing better than hearing from a happy customer! Thank you for choosing Audi Devon for your service needs. Hope to see you next time!

April 21, 2021

Audi has asked for my feedback several times, but no return call from the dealership, no follow up when was was requested on a previous survey. So my only option is to rate this survey as unacceptable w More

by MARIECOLLINS703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andre in service
May 05, 2021 -

Audi Devon responded

Marie - We strive to deliver efficient and communicative service, and it is never our intention to inconvenience our guests. I apologize for any trouble you have had getting in contact with my team and would appreciate another chance to speak with you to see if there is anything I can do to assist you. I will search for your contact information, but in the meantime, please do not hesitate to give me a call. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

April 20, 2021

Andre, Joe (the service mgr), and the tech, these guys took excellent car of me and my Q7. They diagnosed and solved a difficult to pinpoint issue. Super satisfied! Great job by the whole team. More

by b_sladky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Barnett, Joe Kranz
Apr 20, 2021 -

Audi Devon responded

Thank you for trusting us with your Audi Q7! We are delighted to hear that Andre, Joe, and our team could resolve your concerns and we appreciate your positive feedback. If any future issues arise, Audi Devon will be here to help.

April 20, 2021

Audi Devon consistently provides high quality service. From the moment you pull your car in the building, you are confident that you are in good hands. More

by KATHYFRIEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Apr 20, 2021 -

Audi Devon responded

We couldn't have asked for a better endorsement, Kathy! We're so lucky to have you as an Audi Devon customer - thank you for trusting us with all your service needs!

April 20, 2021

I have been a customer of Audi Devon for several years. The staff is always professional, knowledgeable and pleasant. The service staff go out of their way to make sure my experience is always first rate. More

by PMF506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
Apr 20, 2021 -

Audi Devon responded

We are so grateful for your years of business! It is gratifying to know that you are always so well taken care of by our team, and we look forward to your next visit. Thank you from all of us at Audi Devon!

April 19, 2021

Excellent service as always. Professional, Courteous, reliable. Always returns car clean. Keeps me informed with status updates during service. Will continue to use Audi Devon. More

by farinalou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Barnet
Apr 19, 2021 -

Audi Devon responded

This review made our day! Thank you for trusting us with your business and for taking the time to share. Drive safely, and we hope to see you again at Audi Devon!

April 19, 2021

Ibrahim was professional and knowledgeable about all of the cars in which we were interested. He provided for test drives and went through the leasing vs. buying options. He also stressed the fact that h More

by CSEGAL6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ibrahim Kourbeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Apr 19, 2021 -

Audi Devon responded

Thank you for taking the time to review us! Ibrahim and Demery are both excellent members of our team, and it is fantastic to hear that this was reflected in your time working with them. Drive safely in your new vehicle, and enjoy it! We hope to see you back at Audi Devon for your first oil change!

April 19, 2021

All aspects of interaction were great. Friendly, attentive, and easy to work with. I would highly recommend this team to anyone looking for service on their Audi. I had a better experience at Devon More

by chris.baker.t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Finn, Kyle Law, Mike and Lee
Apr 19, 2021 -

Audi Devon responded

Chris - Thank you for the great review! We strive to deliver a seamless service experience, and it means a lot to hear that you are so confident in our team to get the job done. Drive safely, and we hope to see you again at Audi Devon!

April 19, 2021

Everyone I have worked with from this dealership is nothing short of exceptional. They have gone and continue to out of their way to support their customers. More

by HUNTERDONTILE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ibrahim Kourbeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Audi Devon responded

Hunter - Thank you for taking the time to review us! Hearing that you had such a successful experience working with the Audi Devon team made our day. Drive safely, and we hope to see you again down the road!

April 19, 2021

First experience at Audi of Devon. Great experience although abbreviated due to COVID issues. Karl, the salesman, was great. Appreciate all his help and his professionalism. Would definitely consider p More

by rgabel01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Vonder Shmalz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Apr 19, 2021 -

Audi Devon responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that Karl and the team delivered such a seamless purchase experience. Drive safely in your new vehicle, and we hope to see you again down the road!

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