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Audi Devon

Devon, PA

4.9
2,926 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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222 W Lancaster Ave

Devon, PA

19333

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Showing 2,926 reviews

November 01, 2020

I have dealt with this dealership for several years. The service is excellent. The staff is super friendly, always willing to assist in any way. More

by TSG778
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna, Gary Smith
Nov 02, 2020 -

Audi Devon responded

We're grateful for your loyalty to Audi Devon! It is wonderful to hear that our team continues to impress you during your visits and we look forward to working with you next time!

October 29, 2020

My experience was extremely positive with Ibrahim. He was knowledgeable, patient and respectful. I wasn’t in a rush to buy a new Audi, and Ibrahim respected that and continued to offer me proposals without p More

by CHRISTA_MANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ibrahim Kourbeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Oct 29, 2020 -

Audi Devon responded

Hi Christa - "knowledgeable, patient and respectful" are all words we love to see. Thank you so much for sharing such wonderful feedback about Ibrahim! We are delighted that he helped you drive home in a great new Audi. - Audi Devon team

October 28, 2020

I had an excellent experience with the Audi Devon service department. I did not buy my car at Devon but they treated me as if i had bought it there. More

by Tim O'Grady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike.in Service
Oct 28, 2020 -

Audi Devon responded

We're thrilled to hear that our service team took such good care of you and your vehicle, Tim! Thank you for trusting Audi Devon with your repair and maintenance needs!

October 28, 2020

Wonderful, wonderful, responsive people! The best!! Kathy, Kyle, Bill, Andre, they're all fantastic. Couldn't be better. Always a very happy customer leaving. Thank you. More

by MOLLER_JENNIFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Mike, Bill, Andre, Kathy
Oct 28, 2020 -

Audi Devon responded

Thank you for reviewing Audi Devon! It made our day to see that Kathy, Kyle, Bill, and Andre all contributed to your wonderful experience. Hope to see you next time!

October 28, 2020

I bought my car at Audi Devon and continue to take my car there for service. The advisor staff is excellent and service waiting area is top notch More

by jerryreitanosr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, Andre
Oct 28, 2020 -

Audi Devon responded

Jerry - thank you for your continued support. It is fantastic to hear that our Audi Devon team continues to impress you!

Oct 28, 2020 -

jerryreitanosr responded

One thing I did not mention in the review is that while I was waiting I saw a man working for Audi coming from the sales section without a mask multiple times and even speaking for a time to the advisors. I mentioned this to Mike my advisor that I thought that was wrong. The man did not even have a mask visible to put on. I thought that was disrespectful to those who were observing the covid-19 rules.

Nov 02, 2020 -

Audi Devon responded

Jerry - This is concerning to read. Customer safety is our number one priority here, and I will certainly share this feedback with my team and work to improve our adherence to our protocol going forward. If there is anything more you'd like to share with me, please don't hesitate to give me a call. Thank you, Leo Sam - General Sales Manager - (610) 254-2834

October 27, 2020

The Audi Devon team is great to work with. Always polite, respectful of my time and very helpful. Love that they wash my car every time! More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Andre
Oct 27, 2020 -

Audi Devon responded

Donna - It makes our day to hear that you receive consistently excellent service from our Audi Devon team. Thank you so much for the rave review! We look forward to our continued relationship.

October 27, 2020

The staff is super friendly, it is always easy to get an appointment right away, things are done right the first time and the car is cleaned for pickup! You can't ask for more than that from your dealer. More

by LIZZIE7564
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill in Service
Oct 27, 2020 -

Audi Devon responded

Lizzie - We are very happy that you can depend on Audi Devon for all of your auto service needs. Thank you for sharing this feedback so that others will know what it's like to be our guest! We look forward to our continued relationship.

October 27, 2020

Audi of Devon is a first class facility and very accommodating. Ability to schedule appointment and request a loaner online followed by an immediate confirmation makes the process effortless. More

by johnadicksonjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Oct 28, 2020 -

Audi Devon responded

Thank you for the review! It was our pleasure to assist you here at Audi Devon, and if you ever need anything else, don't hesitate to come back and see us again!

October 27, 2020

A very pleasant experience. Karl was kind and informative and the staff was very helpful. We are SO happy with our new car! Thank you More

by REBECCA.DADI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Vonder Shmalz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Audi Devon responded

Hi Rebecca - Thank you for taking the time to share! We appreciate your support and are happy to hear that Karl earned your five-stars. Safe travels, and we hope to work with you again at Audi Devon!

October 26, 2020

Have been a YBH/Audi Devon customer since 1984. Everyone at the dealership is friendly, knowledgeable and helpful. Scheduling for service always accommodates my schedule. More

by ARNIEOZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demery Hanna, Gary Smith
Oct 26, 2020 -

Audi Devon responded

Thank you for the kind words! It is a privilege to have been able to serve you over the years, and we are proud to have earned your business. Safe travels, and we are looking forward to working with you again at Audi Devon!

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