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Audi Devon

Devon, PA

4.8
2,821 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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222 W Lancaster Ave

Devon, PA

19333

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Showing 2,821 reviews

January 28, 2020

Seamless Service Great service team. Mike C was polite and professional. A pleasure to work with. All work was done quickly and correctly. Will use again and recom More

by MINDEEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Curry
Jan 28, 2020 -

Audi Devon responded

It's wonderful to hear that your repairs were completed in a timely manner and that your car is running smoothly. Thank you so much for allowing the Audi Devon team the opportunity to assist you! We look forward to your next visit.

January 28, 2020

Exceptional service and ameneties Beautiful new facility with great amenities, courteous staff and very prompt turnaround of my car while I waited. They even washed my car and made me More

by CALVIN JOHNSON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
NA
Feb 07, 2020 -

Audi Devon responded

A big thanks for the 5 stars, Calvin! We really appreciate you taking the time to share your experience so that others can see what it's like to do business with us here at Audi Devon. We're so happy you enjoyed your service visit and we hope to assist you again in the future!

January 28, 2020

This dealership is wonderful as I have purchased my last three Audi’s there from Gary Smith. I had no.thought to go elsewhere as I have been impressed by their professionalism and many kindnesses, for the l More

by LYNNESCAMMAHORN
Recommend Dealer
Yes
Employees Worked With
Other Employees : Demery Hanna, Gary Smith
Jan 29, 2020 -

Audi Devon responded

Thank you for the 5-star review! We are so grateful that you've been a longtime customer with Gary and our team at Audi Devon. Thank you for continuing to trust us! We look forward to working with you for many years to come!

January 28, 2020

Simply the Best Been going to Devon Audi for years and the service department has performed professionally every time. Bill Finn is a top notch advisor and the facil More

by Trevor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Finn
Jan 28, 2020 -

Audi Devon responded

Trevor, thank you for taking the time to review Audi Devon. Bill will appreciate your positive feedback. We look forward to working with you in the future!

January 26, 2020

Service was good but does not justify the high filler cost. The same service using Audi parts will cost cost half the money at other reputable places More

by BILL.MIHALOPOULOS
Recommend Dealer
Yes
Employees Worked With
Tim
Jan 27, 2020 -

Audi Devon responded

Hi Bill - Customer feedback is important to us and I appreciate you posting about your recent service visit. We strive to keep our prices competitive and I will take this into consideration moving forward. Thank you for allowing us the opportunity to assist you! Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

January 26, 2020

High Service Pricing - Short-Term Gain - Long-Term Loss Staff is always professional. But there is an unwillingness to work with customers on service repair pricing that is 'off-putting'. $XX.00 evaluatio More

by MIKE.JOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Employee I worked with not listed above....
January 24, 2020

great sales experience Working with Karl was easy and fair as it was the last time with Alan...he was transparent and helpful! My wife knew precisely what sh wanted and the More

by ACABRAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Vonder Shmalz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Jan 24, 2020 -

Audi Devon responded

Thank you for taking the time to share your 5-star experience with our team. It's great to know we always take care of you. We are thrilled that we were able to get your wife the perfect vehicle. On behalf of everyone at Audi Devon, we wish you safe travels!

January 23, 2020

Audi Devon Service As always, my service experience at Devon Audi was excellent. I was greeted with friendliness and kept abreast of everything including updates during More

by ABOBBIECHAMBERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Finn and Lee, service manager
Jan 23, 2020 -

Audi Devon responded

Thanks for taking the time to write such a positive review. At Audi Devon, customer feedback is important to us. We are so thrilled to know you had a pleasant experience with our team. We wish you safe travels!

January 22, 2020

New Audi Q8 Purchase I recently purchased Audi Q8 from Audi Devon. My initial experience was not that great as due to lack of proper communication from my sales executive More

by Bhadresh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demery Hanna, Gary Smith
Jan 22, 2020 -

Audi Devon responded

Congratulations on your new Audi Q8! We truly aim to provide great customer service and we are glad you felt taken care of during your car buying experience. Thank you for giving us another chance to make things right. On behalf of the whole team at Audi Devon, we are honored that we earned your trust and we hope you choose us again in the future.

January 22, 2020

I could not imagine getting better service than what I got. My most recent service encounter to address an A4 timing chain issue in early January, 2020 lasted about a week. One would think that this experience More

by CATHERINE.CONNOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Finn
Jan 23, 2020 -

Audi Devon responded

Catherine, thank you for the review! We agree - Bill is an exemplary member of our team at Audi Devon, and we are so pleased to hear that you enjoyed working with him! We are glad that we were able to resolve your issue, and we look forward to working with you again sometime!

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