Audi Devon

Very good customer service. Prompt and complete repair serv My customer service technician was friendly and clearly communicated the scope of the problem and the repair required. The repair was done promptly a My customer service technician was friendly and clearly communicated the scope of the problem and the repair required. The repair was done promptly and with quality.. More

Excellent Very professional, timely follow up, no pressure. Gary, in particular, was fabulous to deal with; he’s a real professional. We look forward to many ye Very professional, timely follow up, no pressure. Gary, in particular, was fabulous to deal with; he’s a real professional. We look forward to many years of interactions with Audi Devon. Thanks very much. More

Service Appt Fast, friendly and convenient. Easy experience in and out. No pressure. Service and issues with vehicle were discussed and options given. Nice, co Fast, friendly and convenient. Easy experience in and out. No pressure. Service and issues with vehicle were discussed and options given. Nice, comfortable facility and location More

2012 A6 Needed some minor things and a few major things plus inspection and routine maintenance. I love the car and will be. having it serviced here for the f Needed some minor things and a few major things plus inspection and routine maintenance. I love the car and will be. having it serviced here for the foreseeable future. More

Amazing Customer Service I was buying my car at the end of the lease and had a complicated situation. Alan was great helping me through the complexities to find a solution tha I was buying my car at the end of the lease and had a complicated situation. Alan was great helping me through the complexities to find a solution that worked well for me. Overall, it was a great experience. More

Excellent experience. From the time I walked into the dealership all the way to to post car pickup follow up, Tom did a great job in understanding what I was looking for an From the time I walked into the dealership all the way to to post car pickup follow up, Tom did a great job in understanding what I was looking for and doing all he could to make the process easy and satisfying. This was actually a real surprise because after hearing all the horror stories from friends about the West Chester Audi dealership, I had crossed Audi off my list of car options. On a whim I decided to look at reviews of the Devon dealership on line and found their ratings to be much better than West Chester. Since I was close by when I stopped by the Tesla dealership, I went into Audi Devon. Very glad I did! More

Complete consumer oriented experience Car was serviced one week prior to a planned car trip to Michigan. After a few days, engine light came back on and Bill in service was able to work o Car was serviced one week prior to a planned car trip to Michigan. After a few days, engine light came back on and Bill in service was able to work our car in for additional service and provide a loaner car. Car returned and everything was fine. Day of our departure for our trip to Michigan, we packed the car and again the engine light came back on. Called Bill and took car for service. He provided another loaner car for us and we transferred luggage and left for Michigan. They determined the problem and only one sensor had been fixed when actually both sensors had to be replaced. They fixed it for free as it should have been caught at earlier service. Bill totally understood our situation and accommodated our needs in a very appropriate manner and I continue to be very, very please with Bill and AUDI service. More

Excellent Service Kyle got me in and out quickly with a cooling pump replacement. Very organized and efficient. It’s also nice to pick up a freshly washed car when the Kyle got me in and out quickly with a cooling pump replacement. Very organized and efficient. It’s also nice to pick up a freshly washed car when the service is done. More

q3 state inspexn/scheduled maintenance Bill was his usual totally efficient and courteous and knowledgeable self! He was able to put me in the most efficient service plan for the anticipate Bill was his usual totally efficient and courteous and knowledgeable self! He was able to put me in the most efficient service plan for the anticipated time I will retain the vehicle More

Superlative We had no appointment, yet we were accommodated immediately with courtesy and attention to our needs .We were told of the various models and after hea We had no appointment, yet we were accommodated immediately with courtesy and attention to our needs .We were told of the various models and after hearing the options, we selected two models that would meet our needs. More