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Audi Fort Lauderdale
Fort Lauderdale, FL
2,411 Reviews
Family owned and operated, we are a full-service Audi dealership serving all of Broward, Miami-Dade and Palm Beach Counties. Audi Fort Lauderdale is an Audi Magna Society winner with friendly and helpful sales associates and highly-skilled Certified Service Technicians. With customer service as our first priority, Audi Fort Lauderdale is South Florida's premier Audi dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,411 reviews
December 22, 2025
David provided great customer service. He gave updates and explained in detail the process for repairs. He was also followed up to see if I was satisfied. He gave updates and explained in detail the process for repairs. He was also followed up to see if I was satisfied. More
by Ronda
Verified CustomerEmployees Worked With
December 21, 2025
This is by far the worst service experience I have ever had at any dealership, and completely unacceptable for a so-called premium brand like Audi. My vehicle sat at Audi of Fort Lauderdale for an exten had at any dealership, and completely unacceptable for a so-called premium brand like Audi. My vehicle sat at Audi of Fort Lauderdale for an extended period of time without being worked on, untouched and idle, while I was repeatedly given vague excuses or no updates at all. Weeks passed with little to no progress, no transparency, and absolutely no urgency. The service advisor, Anna, was extremely unprofessional, consistently displayed an attitude, and was very unhelpful throughout the entire process. Communication was dismissive, uninformative, and far below basic customer-service standards. The service manager failed entirely in oversight and accountability. At no point did management step in to correct the breakdown in diagnostics, communication, or customer handling. After keeping my car for an unreasonable amount of time, the dealership returned it to me with a new issue that did not exist prior to service—an issue that was clearly caused while the vehicle was in their custody. When I brought this to their attention, they refused to take responsibility or correct the problem they created. No ownership. No explanation. No resolution. Because of this negligence, I was forced to take my vehicle to Audi of Pembroke Pines, where the issue was diagnosed and resolved within two days—no excuses, no attitude, no questions—exactly how it should have been handled from the start. Let this be very clear: • Audi of Fort Lauderdale wasted weeks with no results • Returned my car with a problem they caused • Refused to fix their own mistake • Another Audi dealership solved it in two days As a result of this experience, I will never, ever recommend anyone to purchase or service a vehicle at Audi of Fort Lauderdale or Ferrari of Fort Lauderdale, which is where I originally purchased my car. They have permanently lost my business. This was not a vehicle issue—it was a service department failure, from the advisor to management. If you value your time, your money, or basic professionalism, do not do business here. More
by OSYGARCIA
Employees Worked With
Anna Lee
December 11, 2025
The scheduling process is easy and user friendly. The gentleman who greeted me on arrival was nice. Samantha was very efficient and listened well. The video I received was also nice and informative. The gentleman who greeted me on arrival was nice. Samantha was very efficient and listened well. The video I received was also nice and informative. I would have liked to have had more conversation after the service was completed but Samantha was away from her desk. The representative who completed the transaction and charge was nice also. I purchased a service package so maybe I don’t know how much I would have owed without that. That could be made more easy to understand, I know service is expensive but I was promised savings yet I had to pay for tire rotation even though I bought the wheel and tire protection as well so that was disappointing. Otherwise my first experience at your dealership was positive! More
by RHHOOPER56
Employees Worked With
December 08, 2025
When I arrived I did not have an appointment. I just drove in because it was my only day off for the week. She was attentive, fast and provided great customer service. That meant the world to me I just drove in because it was my only day off for the week. She was attentive, fast and provided great customer service. That meant the world to me because I had a long work week and just wanted to get back home and relax. More
by STARANAE
Employees Worked With
December 03, 2025
Devon was very professional and honest and a pleasure to deal with. I felt comfortable purchasing a vehicle from her. I never felt pressured or stressed in any way. Maurice was also a pleasure to wor deal with. I felt comfortable purchasing a vehicle from her. I never felt pressured or stressed in any way. Maurice was also a pleasure to work with and made the process go smoothly. More
by JACQSON
December 03, 2025
The dealership was very clean, service advisor very professional and efficient. Would highly recommend this dealership. professional and efficient. Would highly recommend this dealership. More
by ksscoken
Employees Worked With
December 02, 2025
Great Service, very professional , Everyone was very nice and welcoming , my car was ready exactly when they promised it would be and welcoming , my car was ready exactly when they promised it would be More
by COOMBSCLAUDIA
Employees Worked With
December 02, 2025
David was a pleasure to deal with. He was friendly and provided excellent contact info. Easy to communicate with and provided info quickly. He was friendly and provided excellent contact info. Easy to communicate with and provided info quickly. More
by GEORGEK5
December 02, 2025
Refused to address the ongoing issue/noise that was not fixed 2 service appointments ago. Said I need new tires but one has nothing to do with the other. fixed 2 service appointments ago. Said I need new tires but one has nothing to do with the other. More
by SHAK & MATT
Employees Worked With
