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Audi Gilbert
Gilbert, AZ
190 Reviews
Audi Gilbert is Arizona's newest and most state-of-the-art Audi dealership. The 40,000 sq. ft., two-story facility includes a 9 vehicle showroom, dedicated Audi Sport fitment center, 2 indoor vehicle delivery bays, and fully enclosed & air-conditioned client Service Reception and Service Repair areas. Offering a wide range of amenities, such as complimentary courtesy loaner vehicles, multiple client lounges, children's play area, as well as lifestyle and apparel boutiques, Audi Gilbert is designed with client comfort and convenience in mind. Located just North of the Santan 202 Freeway on Gilbert Road, Audi Gilbert is the East Valley's newest destination for automotive luxury.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 190 reviews
May 17, 2026
Great job! I was called daily about the servicing of my car. I am very impressed with the job and the staff. I was called daily about the servicing of my car. I am very impressed with the job and the staff. More
by liz.thalacker
Verified Customer
May 17, 2026
"Stella" is a disaster. It took 5 minutes for it to finally connect me with your service department. And that was my fifth attempt! I had to hang up on my fourth attempt It took 5 minutes for it to finally connect me with your service department. And that was my fifth attempt! I had to hang up on my fourth attempt when for some reason it started slowly reciting the hours your department is open each day of the week. Upper management may think it's "intelligent", saving you $$s, and whatever, but it's an exasperating hurdle and a barrier we will not be putting up with again. We bought our car new from you and have always used you for service for the past five years. But we will not be taking our car to you for service again. . More
by pgcarlston
Employees Worked With
It shouldn't be my job to remember names I heard spoken once.
May 14, 2026
I recently purchased a new vehicle and it needed a few software updates. They were able to resolve all issues to my satisfaction and fairly compensated me to ensure my satisfaction and piece of mind. I' software updates. They were able to resolve all issues to my satisfaction and fairly compensated me to ensure my satisfaction and piece of mind. I'm very happy with the way Audi Gilbert worked with me and would highly recommend this dealership! More
by Matthew.t.yancy
Employees Worked With
May 13, 2026
Hunter did an excellent job keeping in touch but not excessively. Good knowledge of the vehicle and my needs. excessively. Good knowledge of the vehicle and my needs. More
by richard@retirement-analytics.com
Employees Worked With
May 12, 2026
The service department is fantastic and I come to this location because I trust Scott. location because I trust Scott. More
by kford5
Employees Worked With
May 12, 2026
Easy to schedule maintenance and my car is done when they say it will be done. The advisers never try and up sale me into things I don’t want, they suggest in accordance with Audi service requirements. My on say it will be done. The advisers never try and up sale me into things I don’t want, they suggest in accordance with Audi service requirements. My one gripe is on my previous service visit, I was not reminded when my Audi care was going to expire, so I ended up loosing out on a paid service, which upset me. I had made a personal service budget plan for the year and that caused a hiccup in that plan. However, in the grand scheme of things though, Audi Gilbert has treated me well. More
by ericmmessina
Employees Worked With
May 11, 2026
It was a great car buying experience. Orlando is great and would recommend Gilbert Audi to anyone Orlando is great and would recommend Gilbert Audi to anyone More
by swpm12
May 10, 2026
Great Gilbert audit team. Very friendly and knowledgeable of our need. Highly recommended. No sales pressure as other dealerships. Very friendly and knowledgeable of our need. Highly recommended. No sales pressure as other dealerships. More
by dezwebti
May 08, 2026
Excellent service. Good communication of unexpected repairs. What I expect from gilbert Audi. Nah. That's enough. Good communication of unexpected repairs. What I expect from gilbert Audi. Nah. That's enough. More
by LESLIEPATTERSON7
