Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Gilbert
Gilbert, AZ
227 Reviews
Audi Gilbert is Arizona's newest and most state-of-the-art Audi dealership. The 40,000 sq. ft., two-story facility includes a 9 vehicle showroom, dedicated Audi Sport fitment center, 2 indoor vehicle delivery bays, and fully enclosed & air-conditioned client Service Reception and Service Repair areas. Offering a wide range of amenities, such as complimentary courtesy loaner vehicles, multiple client lounges, children's play area, as well as lifestyle and apparel boutiques, Audi Gilbert is designed with client comfort and convenience in mind. Located just North of the Santan 202 Freeway on Gilbert Road, Audi Gilbert is the East Valley's newest destination for automotive luxury.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 227 reviews
June 11, 2026
The staff and upper management are very polite, kind, and responsive. They are always great to work with. Their customer service is one of the many reasons we love and stick with AUDI. responsive. They are always great to work with. Their customer service is one of the many reasons we love and stick with AUDI. More
by kgale15
Verified Customer
June 11, 2026
We are not happy at all! It takes too long for repairs and we were charged for a tire on the loaner that a manger “ would look into this” and never got back to us. Bob I beli It takes too long for repairs and we were charged for a tire on the loaner that a manger “ would look into this” and never got back to us. Bob I believe is his name. Would never recommend Gilbert Audi to anyone. If you say you’ll do something then do it and follow through. Very sad. I’m sure we won’t be hearing anything either. Also one of your sales managers text me with an absolute unprofessional text about the value of our car! Insulting tbh and not the way to handle business in my opinion More
by basham21
June 10, 2026
Great fast service, got me in and out very quickly. Always take good care of me. Always take good care of me. More
by DCHESSIN
Employees Worked With
June 10, 2026
I had a WONDERFUL experience purchasing my car from Audi Gilbert! Jennessa was fantastic to work with—friendly, knowledgeable, and attentive throughout the entire process. She made everything easy and stres Gilbert! Jennessa was fantastic to work with—friendly, knowledgeable, and attentive throughout the entire process. She made everything easy and stress-free, and the whole transaction was seamless from start to finish. I highly recommend Audi Gilbert, and ask for Jennessa if you're in the market for a new vehicle! More
by angela7
June 08, 2026
I always have a great experience. The service advisors are efficient and pleasant to work with and the technicians always seem great in the video walk through that they send. The service advisors are efficient and pleasant to work with and the technicians always seem great in the video walk through that they send. More
by Torrey Zismann
Employees Worked With
June 06, 2026
Excellent service and extremely helpful keeping me informed. Very personable and friendly answering all my questions informed. Very personable and friendly answering all my questions More
by lorne.henning
Employees Worked With
June 06, 2026
20 out of 10 experience. Nobody likes dealership repair prices but your entire teams attention to detail, overall customer service and specifically trained techs justifies i Nobody likes dealership repair prices but your entire teams attention to detail, overall customer service and specifically trained techs justifies it. Kevin’s the absolute GOAT. His frequent updates on status of repair along with providing a loaner and overall delivery of customer service was tremendously appreciated. More
by ChrisRac
Employees Worked With
June 05, 2026
Love the video of work done and confirmation of repairs needed. Jahan communicated well with me. needed. Jahan communicated well with me. More
by ROBINWAFITCH
June 05, 2026
Convenient with prompt service. Kevin was very helpful and professional. Would recommend in the future. Kevin was very helpful and professional. Would recommend in the future. More
by partykamd
Employees Worked With
