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Audi Gilbert

Gilbert, AZ

4.7
323 Reviews
Audi Gilbert is Arizona's newest and most state-of-the-art Audi dealership. The 40,000 sq. ft., two-story facility includes a 9 vehicle showroom, dedicated Audi Sport fitment center, 2 indoor vehicle delivery bays, and fully enclosed & air-conditioned client Service Reception and Service Repair areas. Offering a wide range of amenities, such as complimentary courtesy loaner vehicles, multiple client lounges, children's play area, as well as lifestyle and apparel boutiques, Audi Gilbert is designed with client comfort and convenience in mind. Located just North of the Santan 202 Freeway on Gilbert Road, Audi Gilbert is the East Valley's newest destination for automotive luxury.
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3235 S. Gilbert Road

Gilbert, AZ

85297

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Showing 323 reviews

April 09, 2026

Very happy with my experience purchasing a new S5 from Audi Gilbert. Thanks Audi Team! More

by Matthew.t.yancy
Recommend Dealer
Yes
Employees Worked With
Richard Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahamed Barakath
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2026

From the time I stepped onto the Audi Gilbert lot to buy my Q5 until this moment, I have been happily surprised by the care and great service I have received! I had my car towed into Audi service for a punc More

by Krysti K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dittler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahamed Barakath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Ludwig
April 07, 2026

The Team at Audi Gilbert has always treated us fairly. Great dealership to work with. Have purchased three cars from them. Every experience has been great. More

by mpdecker17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahamed Barakath
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2026

I had a great experience purchasing a car at Audi Gilbert. Orlando Cadiz was great to work with! He was very helpful and professional throughout the entire process. He was also very accommodating wit More

by Katie Warren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Bondy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Cadiz
April 05, 2026

After initial miscommunication on both sides, Chad reached out and invited me to come in and bring my car for scheduled service. Kevin, Chad and team provided five star service to me. I was provided w More

by BJCLARKLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dittler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Cuillo, Chad Ludwig
April 05, 2026

I have had 3 Audi vehicles and serviced them between California, Virginia, and now Arizona and this is by far the best service I have received for any of my vehicles as long as I am in Arizona this is t More

by Cobalt88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dittler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Ludwig
April 02, 2026

We really enjoyed our experience at this dealership. The location is beautiful, they had many car options and we were treated kindly and with respect. More

by JENNIBURKS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Cadiz
April 02, 2026

Scott and team did a great job - very professional/great customer service, The facility is impeccable. Thank you. More

by D.BATTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2026

The Audi service dept was efficient, polite and timely. Explained all processes and reviewed cost upfront More

by Sbaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dittler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2026

It should not take 3 days to have the oil change, 10,000 mile service and a recall completed. The car sat at the dealership for over 24 hours before it was even looked at.. More

by jfox9879
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Dittler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2026 -

Audi Gilbert responded

Thank you for taking the time to provide a review. We sincerely apologize for the delay and for not getting your vehicle into service sooner. We understand how frustrating it is to be without your car, especially for routine maintenance and a recall. Our records indicate additional items were added to the work order but were addressed and ultimately resolved with the recall. Please let us know if you're experiencing any other issues with the vehicle. We hope it is operating as it should. Finally, we appreciate you bringing the delay to our attention. We’ll work with our teams to improve our scheduling and turnaround times. Please feel free to contact our General Manager at (480) 899-8000 with any additional thoughts, questions, or concerns. Thanks again for your business!

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