Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Audi Gilbert

Gilbert, AZ

Overview
Employees
Reviews
Vehicles
4.7
323 Reviews
Audi Gilbert is Arizona's newest and most state-of-the-art Audi dealership. The 40,000 sq. ft., two-story facility includes a 9 vehicle showroom, dedicated Audi Sport fitment center, 2 indoor vehicle delivery bays, and fully enclosed & air-conditioned client Service Reception and Service Repair areas. Offering a wide range of amenities, such as complimentary courtesy loaner vehicles, multiple client lounges, children's play area, as well as lifestyle and apparel boutiques, Audi Gilbert is designed with client comfort and convenience in mind. Located just North of the Santan 202 Freeway on Gilbert Road, Audi Gilbert is the East Valley's newest destination for automotive luxury.
Contact Dealership

3235 S. Gilbert Road

Gilbert, AZ

85297

Directions

By Type

Showing 323 reviews

March 03, 2026

We’re able to come to a deal and close quickly. Very friendly and efficient! More

by brentjenn0824
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Bondy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Snyder
Print
Mar 04, 2026 -

Audi Gilbert responded

Thank you so much for your positive review! We’re glad we were able to assist with your purchase. Providing friendly and efficient service is always our goal, and it’s great to hear that was your experience. We truly appreciate your business and look forward to helping again in the future!

March 02, 2026

Great service department. Scott always takes great care of me. Highly recommend him for anything. More

by EMMITT294829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Mar 02, 2026 -

Audi Gilbert responded

Thank you so much for taking the time to submit a review! We truly appreciate your kind words about Scott. He always strives to take great care of everyone he works with, and it means a lot to hear that reflected in your experience. Thank you as well for the strong recommendation — we’re grateful for your support!

February 28, 2026

Mark did a good job for us. Timely, suggested recall needed and got me an uber home. More

by ed_g_karo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dittler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Ludwig
Print
Feb 28, 2026 -

Audi Gilbert responded

Thank you so much for taking the time to share your positive experience. We truly appreciate your thoughtful review and your support. It means a great deal to our team to know that our efforts made a difference. We look forward to serving you again soon!

February 27, 2026

Pleasant to work with and meticulous Easy to schedule but usually there are loner cars available More

by judyaz0717
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Pfannenstiel
Print
Feb 28, 2026 -

Audi Gilbert responded

Thank you for your positive review! We truly appreciate you taking the time to share your experience. Please contact Scott before your next service. He'll do his best to assist with a loaner vehicle. We’re grateful for your support and look forward to seeing you again!

February 27, 2026

Scott always works hard to ensure the best outcome. I really appreciate him. Thank you, Scott! More

by tc1213
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 28, 2026 -

Audi Gilbert responded

Thank you for taking the time to share your positive review about Scott. We’re so glad to hear that he made such a great impression and provided you with excellent service. Hope to see you again soon!

February 26, 2026

All good. Car is great Scott took care of dealing with the insurance co and got all the work completed. Car is back to running great. More

by bob
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Pfannenstiel
Print
Feb 28, 2026 -

Audi Gilbert responded

Thank you for your great feedback! We’re so glad to hear your car is running great again and that Scott was able to take care of everything with the insurance company and get the work completed smoothly. We truly appreciate your trust and your kind words!

February 26, 2026

Great experience. Very professional staff, and very helpful getting the deal completed! Highly recommended! Thank you! More

by jrjensen56
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Bondy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando and Hunter
Print
Feb 28, 2026 -

Audi Gilbert responded

Thank you so much for your kind words! We’re thrilled to hear you had a great experience and found our team professional and helpful throughout the purchase process. Your recommendation truly means a lot to us. Thank you again for choosing us, and we hope you enjoy your new vehicle!

February 25, 2026

Everyone that I’ve spoken to or been in contact with was very kind, patient, and knowledgeable. I didn’t feel like an inconvenience to anyone as I always do at other Audi dealerships. They’ve got a great se More

by mooremoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dittler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Ludwig
Print
Feb 28, 2026 -

Audi Gilbert responded

Thank you so much for sharing your experience. We’re truly grateful for your kind words about our team’s patience, knowledge, and care. It means a great deal to know you felt supported and valued throughout your visit. We understand that service situations can be stressful, and we’re honored to provide a different experience than what you’ve encountered at other Audi dealerships. Your feedback encourages us to keep raising the bar. Thank you again for your trust and recommendation!

February 25, 2026

The staff at the dealership were friendly and really good to deal with… not pushy like most sales people! Aria was amazing and did everything to help us! More

by RESHEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahamed Barakath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aria
Print
Feb 28, 2026 -

Audi Gilbert responded

Thank you for your wonderful review! We’re so glad to hear you found our team friendly and easy to work with. Creating a comfortable, no-pressure experience is very important to us. We’re especially happy to hear that Aria took such great care of you — we’ll be sure to share your kind words with her! Thank you again for your support, and we hope you enjoy your new vehicle!

February 23, 2026

Loved the professionalism of Scott and his team. Disappointed that AUDI would not cover a small rock that hit my sonar on the front grill. I bought a 5 year warranty on the vehicle and I was disapp More

by jeff.sutherlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 28, 2026 -

Audi Gilbert responded

Thank you for taking the time to share your feedback. We truly appreciate your kind words about Scott and our team’s professionalism — that means a great deal to us. We’re sorry to hear about your disappointment regarding the sonar damage and warranty coverage. We certainly understand how frustrating that situation must have been, especially after purchasing extended coverage and being without your vehicle for several days. While warranty decisions are ultimately determined by the manufacturer, we always want our clients to feel supported and informed throughout the process. If there’s anything further we can review or clarify for you, please don’t hesitate to reach out. We value your business and hope to have the opportunity to provide you with an even better experience in the future.

1
...
25
26
27
...
33