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Audi Great Neck
Great Neck, NY
1,459 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,459 reviews
April 04, 2019
Always a great experience When I visit Biener I feel like the only customer in the room. They truly know their business and strive for excellence and customer satisfaction. I When I visit Biener I feel like the only customer in the room. They truly know their business and strive for excellence and customer satisfaction. I always leave with a clean, totally functioning car, and I feel valued for my patronage. Biener is a step above all other car dealerships. More
by FJM1128
Employees Worked With
Amrit , Jessica Baldwin
April 04, 2019
Exceptional Experience I am a loyal Bieber Audi customer and leases another car. Another hassle free pleasurable experience. My salesman Mike Forzoutale is knowledgeable , f I am a loyal Bieber Audi customer and leases another car. Another hassle free pleasurable experience. My salesman Mike Forzoutale is knowledgeable , friendly, and informative. The sales process is hassle free. Burner Audi has the best service department and they will accommodate your car needs. More
by Doug B NY
Employees Worked With
Mike Firouztale
April 03, 2019
Great Experience Very knowledgeable and courteous sales person. Got the car I wanted, on time, excellent condition and at great price. Hassle free purchase. Excellen Very knowledgeable and courteous sales person. Got the car I wanted, on time, excellent condition and at great price. Hassle free purchase. Excellent dealership and service. Very pleased. More
by edward2221
Employees Worked With
Mr. Mike Firouztale
April 02, 2019
First time experience Good experience for the first time buyer. Friendly staff and good deal on the car. All my family members like the car and everyone surprised on the de Good experience for the first time buyer. Friendly staff and good deal on the car. All my family members like the car and everyone surprised on the deal More
by Audiwala
March 26, 2019
Third time the charm Working with Mike is always a pleasure. This will be my third Audi leased through Biener with the help of Mike. He knows exactly what I need and ther Working with Mike is always a pleasure. This will be my third Audi leased through Biener with the help of Mike. He knows exactly what I need and there is no fuss with regards to the best price. It just gets easier and easier. Mike and the staff are extremely professional and actually remember every previous customer. I will be back in the fall for Audi number four. More
by doc821
Employees Worked With
Mike Firouztale
March 26, 2019
Excellent experience This is my fifth Audi, all leased from Biener. They have an excellent product and service it with a smile. An easy and comfortable experience - and I This is my fifth Audi, all leased from Biener. They have an excellent product and service it with a smile. An easy and comfortable experience - and I love my new car! More
by gary11577
March 21, 2019
respect and good service You come in, you are greeted warmly. You step into the office, the same happens. Then you wait in a comfortable room with a TV and snacks. When the You come in, you are greeted warmly. You step into the office, the same happens. Then you wait in a comfortable room with a TV and snacks. When the car is ready, you are called, everything is explained and any questions answered. The car has been washed and out you go. More
by Joel Weinberger
Employees Worked With
I wish I could recall their names. Sorry
March 19, 2019
the best, as usual as usual, i have the best dealership in the world. jon aims to please and everyone else does the same. coulld not t be better service! as usual, i have the best dealership in the world. jon aims to please and everyone else does the same. coulld not t be better service! More
by bett
Employees Worked With
JON PIZZO, MY FAVORITE. salesman for the last 7 audi's has been ed glicksman, and my son uses them too. , Ed Glicksman, Jessica Baldwin
March 19, 2019
Good service I have been to Biener Audi in the past. My service advisor Charles Graf has always told how long my service of my 2012 audi a7 would take and the serv I have been to Biener Audi in the past. My service advisor Charles Graf has always told how long my service of my 2012 audi a7 would take and the service department always delivers either on time or early Everyone there is always been professional and friendly from Charles to Kenneth who cleans the car. Kenneth always does a good job, better than any car wash in town! I would definitely recommend Biener Audi! More
by kennyb62
Employees Worked With
Charles Graf
March 19, 2019
Jessica is Exceptional and delivers Red Carpet Service. Jessica makes owning my Audi Q5 a joy she is knowledgable of the product line always courteous and pleasant however big or small of a problem.. Jessica makes owning my Audi Q5 a joy she is knowledgable of the product line always courteous and pleasant however big or small of a problem.. More
by Crystalbell
Employees Worked With
Other Employees :
Mechanic Shop Supervisor Emmerit He is Amazing, Steve Garrett, Jessica Baldwin
