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Audi Great Neck
Great Neck, NY
1,463 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,463 reviews
April 11, 2019
very pleased Overall very pleasant experience with Pete. We had wanted to pick up the car on Friday but was told we could not-that we had to get it Saturday. Even Overall very pleasant experience with Pete. We had wanted to pick up the car on Friday but was told we could not-that we had to get it Saturday. Even though we had put the down payment on the prior Sunday. Overall a small glitch and we were happy with the experience. More
by tdgmmg
Employees Worked With
Dennis, Pete Wiehl
April 10, 2019
Jeremy is a superstar The service location is always clean and the employees are superb as well as professional. Jeremy is my go to guy he takes care of all my needs as wel The service location is always clean and the employees are superb as well as professional. Jeremy is my go to guy he takes care of all my needs as well as i forms me of additional services I may need for my car. Thank you Jeremy for keeping me safe on the road! -Tamara More
by Tbulatovic
April 05, 2019
Great Buying Experience Biener Audi lived up to their reputation. From the test drive to the paperwork it was a seamless and top shelf. This is a well run organization that Biener Audi lived up to their reputation. From the test drive to the paperwork it was a seamless and top shelf. This is a well run organization that caters to their clientele. Thank you to Andrew Russo & George and rest of the team. More
by J. Ecker
April 04, 2019
Leasing new car. Excellent service from Mr. Abizeid. He was knowledgeable, responsive, and easy to work with, and made the whole process completely "user friendly". Excellent service from Mr. Abizeid. He was knowledgeable, responsive, and easy to work with, and made the whole process completely "user friendly". It was a pleasure dealing with him. More
by spec039
Employees Worked With
April 04, 2019
Always a great experience When I visit Biener I feel like the only customer in the room. They truly know their business and strive for excellence and customer satisfaction. I When I visit Biener I feel like the only customer in the room. They truly know their business and strive for excellence and customer satisfaction. I always leave with a clean, totally functioning car, and I feel valued for my patronage. Biener is a step above all other car dealerships. More
by FJM1128
Employees Worked With
Amrit , Jessica Baldwin
April 04, 2019
Exceptional Experience I am a loyal Bieber Audi customer and leases another car. Another hassle free pleasurable experience. My salesman Mike Forzoutale is knowledgeable , f I am a loyal Bieber Audi customer and leases another car. Another hassle free pleasurable experience. My salesman Mike Forzoutale is knowledgeable , friendly, and informative. The sales process is hassle free. Burner Audi has the best service department and they will accommodate your car needs. More
by Doug B NY
Employees Worked With
Mike Firouztale
April 03, 2019
Great Experience Very knowledgeable and courteous sales person. Got the car I wanted, on time, excellent condition and at great price. Hassle free purchase. Excellen Very knowledgeable and courteous sales person. Got the car I wanted, on time, excellent condition and at great price. Hassle free purchase. Excellent dealership and service. Very pleased. More
by edward2221
Employees Worked With
Mr. Mike Firouztale
April 02, 2019
First time experience Good experience for the first time buyer. Friendly staff and good deal on the car. All my family members like the car and everyone surprised on the de Good experience for the first time buyer. Friendly staff and good deal on the car. All my family members like the car and everyone surprised on the deal More
by Audiwala
March 26, 2019
Third time the charm Working with Mike is always a pleasure. This will be my third Audi leased through Biener with the help of Mike. He knows exactly what I need and ther Working with Mike is always a pleasure. This will be my third Audi leased through Biener with the help of Mike. He knows exactly what I need and there is no fuss with regards to the best price. It just gets easier and easier. Mike and the staff are extremely professional and actually remember every previous customer. I will be back in the fall for Audi number four. More
by doc821
Employees Worked With
Mike Firouztale
March 26, 2019
Excellent experience This is my fifth Audi, all leased from Biener. They have an excellent product and service it with a smile. An easy and comfortable experience - and I This is my fifth Audi, all leased from Biener. They have an excellent product and service it with a smile. An easy and comfortable experience - and I love my new car! More
by gary11577
