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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
5,738 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,738 reviews

June 08, 2023

Dealer was very friendly, explained well and knew the car well. The dealership was also clean and well organized. More

by Sean
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2023 -

Audi Hoffman Estates responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 07, 2023

The staff is very personable and willing to help the customers and very communicative about any issues and when your car will be ready. More

by BMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

June 07, 2023

Audi Hoffman Estates always has good communication and a nice clean new courtesy car. My car was clean and looked great when I came snd picked up. More

by T_CRAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
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Jun 07, 2023 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 04, 2023

Calmness at this dealership,it’s what I like the most,and knowing that they will always do the exelent job on my car. More

by goslada2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2023 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear Eddie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2023

Everything On time. Mikaela Vall is nice person and professionally asked all my questions. All service done as requested. More

by Ave1312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaela Vall
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Jun 02, 2023 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2023

Service Advisor Mika was very helpful! And the technician did a great job with my car. More

by MATT_MOIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mika
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Jun 02, 2023 -

Audi Hoffman Estates responded

Thanks, Matt, for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

June 02, 2023

Very knowledgeable, straightforward and presents options. Creates a comfortable environment. Would recommend dealer and staff to others. More

by Ruthliberio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2023 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us, Ruth. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 02, 2023

Carlo made the experience quick and painless while also answering all my questions. Highly recommend working with him. More

by chicago
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2023 -

Audi Hoffman Estates responded

Chicago, Thanks for sharing your thoughts about your experience working with Carlo with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

June 01, 2023

Outstanding service department, friendly courteous staff, accommodating attention to your needs.Always a positive experience at this dealership. More

by sharktank
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted McConnel
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Jun 01, 2023 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

Jun 02, 2023 -

sharktank responded

I have been a customer for over twenty years and I have never had anything but a positive experience with every aspect of this dealership. Every employee makes you feel genuinely appreciated and valued. I hope you have the opportunity to experience this firsthand.

May 29, 2023

Totally professional dealership and service dept. Ted McConnell is a pro and can handle anything! More

by jbrennan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
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May 30, 2023 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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