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Audi Hoffman Estates

Hoffman Estates, IL

4.6
5,736 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,736 reviews

March 31, 2023

Friendly people excellent service clean environment great work exceeds service expectations provides what is needed More

by KATHY.COLELLA
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
All employees
Apr 02, 2023 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Kathy, and don't hesitate to let us know if we can be of further assistance.

March 30, 2023

Excellent experience! Amanda was very knowledgeable and helpful in the process. Very impressed with everyone’s service. More

by DRJSULLY
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Audi Hoffman Estates responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

March 30, 2023

Quick and helpful. Knew products and efficient process to secure financing. Overall good experience as consumer. More

by LSJTK
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Audi Hoffman Estates responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

March 28, 2023

Carlo and his team were excellent and made the whole car buying experience easy! We were impressed with every area of purchasing especially the clean modern environment and friendly staff. All e mails and q More

by Kjb2929
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

March 28, 2023

Professional throughout the buying process and Carlo Gilli was terrific in looking out for our needs and accommodating our questions with expertise. Best car buying experience ever. No hassles or sales More

by timvara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Tim, and look forward to your next visit.

March 25, 2023

Todd and crew were prompt and courteous. My loaner was there and a sedan as I requested. Very happy with the team. More

by AuntieK
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Todd
Mar 27, 2023 -

Audi Hoffman Estates responded

Thank you for your very kind review. Todd and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

March 25, 2023

They did a great job on my recall although there were a few glitches with getting the part. It was important to have a loner. More

by Tom
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex
Mar 27, 2023 -

Audi Hoffman Estates responded

Tom, Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Mar 27, 2023 -

Tom responded

you are welcome

March 24, 2023

Thank you mike and Dan, really happy with my purchase, 2019 Infinity Qx50, love everything about it More

by BLANCA.ACEVEDO98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Audi Hoffman Estates responded

Blanca, Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. Dan and our team appreciate your business and hope to see you again soon! Congratulations on your new QX50!

Mar 27, 2023 -

BLANCA.ACEVEDO98 responded

Your very welcome,

March 24, 2023

I was introduced to Carlo through a friend and he exceeded expectations! Very thorough and patient throughout the process. Also, the dog at the dealership was a nice perk!! Can’t recommend Carlo enou More

by SJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Audi Hoffman Estates responded

Here at Audi Hoffman Estates, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Carlo, and it was a pleasure having you at the dealership. We appreciate your review!

March 23, 2023

Tim M always takes great care of my car…. Highly recommend going to this dealer More

by 5th Audi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Mar 24, 2023 -

Audi Hoffman Estates responded

Thank you for your business. We appreciate you taking the time to leave us this five-star review. We're happy to hear that Tim is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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