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Audi Hoffman Estates

Hoffman Estates, IL

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Employees
Reviews
Vehicles
4.6
5,781 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,781 reviews

May 08, 2023

Very polite people and prompt service. Offices are clean and my vehicle gets washed every time. More

by Chiefkunz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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May 08, 2023 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

May 08, 2023

This service was handled seamlessly and thoroughly. My vehicle was completed ahead of schedule. Complete ! More

by Bill O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
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May 09, 2023 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates, Bill, we look forward to having you as one of our valued customers for many more years to come!

May 07, 2023

Quality service from end to end. Appreciate the live videos that document the repair process from the service technician. Great communication from the service associate as well. More

by D.DORN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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May 07, 2023 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 06, 2023

I live in NY, and flew out to pick up my car. Isabella and the staff worked with me to make sure everything went smoothly. This was probably the best and easiest experience I've had buying a car, More

by jhitchcock25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabela Tanase
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May 07, 2023 -

Audi Hoffman Estates responded

Thank you so much for your wonderful review! We are thrilled that Isabella had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Audi Hoffman Estates!

May 04, 2023

I would have no issue bringing my Audi back at any time. The service was top notch. More

by RWB
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
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May 05, 2023 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 04, 2023

Amanda was very nice. The process went smoothly. We will do business again. A lot was explained. More

by Elvisfan
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 03, 2023

It was efficient and excellent service. Having a big dog walking around is unexpected fun part. More

by Tailshape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikera
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May 03, 2023 -

Audi Hoffman Estates responded

Thanks for sharing your experience with Audi Hoffman Estates. Mikera and our team appreciate your business and hope to see you again soon!

May 03, 2023

Had a good experience at the Audi dealership, Service advisor did a wonderful job and so did the tech More

by MATT_MOIN
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Workmanship
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Recommend Dealer
Yes
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May 03, 2023 -

Audi Hoffman Estates responded

Matt, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Isabela delivered such a great experience!

May 02, 2023

Tim and Andy in service always makes my experience great. I also love the Dealer Husky To great me More

by 5th Audi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga and andy Emberton Mgr
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May 02, 2023 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates, we look forward to having you as one of our valued customers for many more years to come!

May 02, 2023

Very quick and efficient. The team was very thorough with the key programming process and inspection More

by SUANY.LARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Machonga
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May 02, 2023 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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