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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
5,781 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,781 reviews

April 12, 2023

Had the pleasure of meeting and working with Carlo and team this past weekend on the purchase of a CPO 2019 Audi Q5. It was a great experience (fair price, very transparent pricing, and no sales gimmicks More

by jgallegos74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2023 -

Audi Hoffman Estates responded

Thank you so much for your kind words for Carlo, and for taking the time to leave us this wonderful feedback!

April 11, 2023

Fantastic experience- Amanda knows the product EXTREMELY well, and made a long distance purchase a breeze. Would use them again in a heartbeat- zero reservations. More

by SEAN74
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2023 -

Audi Hoffman Estates responded

Sean, Thanks for sharing about your experience with Audi Hoffman Estates. Amanda and our team appreciate your business and hope to see you again soon!

April 11, 2023

Fast service professional attitude, keep customers updated on time. Upgraded system and efficient use of internet More

by abrahamtrabelsi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
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Apr 11, 2023 -

Audi Hoffman Estates responded

Abraham, Thanks for sharing about your experience with Audi Hoffman Estates. Isabela and our team appreciate your business and hope to see you again soon!

April 09, 2023

The staff was prompt, knowledgeable, very kind and professional. They all went the extra mile and it is very appreciated! More

by SPCHGARBIOLDSCHOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Eryk
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Apr 10, 2023 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad Tim and Eryk and our team were able to help, and we hope to see you again!

April 09, 2023

Thank you for taking care of my A3 and addressing the recall issue. Very pleased with my loaner as well and happy to bring my business to you! More

by AuntieK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
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Apr 10, 2023 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your service experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

April 06, 2023

Mark in Service was exceptional. Extremely friendly and knowledgeable. He also followed up promptly with everything I asked of him. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in Service
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Apr 07, 2023 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

April 06, 2023

Always courteous and professional at Audi Hoffman Estates. Thank you for the service. I’ll be back! More

by Cortez R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Apr 07, 2023 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

April 06, 2023

I was in for my annual maintenance (2y/20k) and was in/out with fast/great service. This dealership is top notch! More

by Ryan12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service staff!
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Apr 07, 2023 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

April 05, 2023

I had to call to see if parts needed were in as I was surprised I didn’t receive a call. Also the contact indicated the car would be washed and vacuumed. It was not More

by Takj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michela (set up appt)?
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Apr 06, 2023 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We appreciate your business and hope to see you again!

April 04, 2023

Mikaela and your team are amazing! So kind and so professional! Love Audi Hoffman Estates! More

by banker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaela Vall
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Apr 05, 2023 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates, we look forward to having you as one of our valued customers for many more years to come!

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