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Audi Hoffman Estates
Hoffman Estates, IL
5,783 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,783 reviews
March 28, 2023
Carlo and his team were excellent and made the whole car buying experience easy! We were impressed with every area of purchasing especially the clean modern environment and friendly staff. All e mails and q buying experience easy! We were impressed with every area of purchasing especially the clean modern environment and friendly staff. All e mails and questions were answered promptly and communication was excellent. More
by Kjb2929
March 28, 2023
Professional throughout the buying process and Carlo Gilli was terrific in looking out for our needs and accommodating our questions with expertise. Best car buying experience ever. No hassles or sales Gilli was terrific in looking out for our needs and accommodating our questions with expertise. Best car buying experience ever. No hassles or sales gimmicks. Accolades to the dealership and Carlo. More
by timvara
Employees Worked With
March 24, 2023
Thank you mike and Dan, really happy with my purchase, 2019 Infinity Qx50, love everything about it 2019 Infinity Qx50, love everything about it More
by BLANCA.ACEVEDO98
Verified CustomerMarch 24, 2023
I was introduced to Carlo through a friend and he exceeded expectations! Very thorough and patient throughout the process. Also, the dog at the dealership was a nice perk!! Can’t recommend Carlo enou exceeded expectations! Very thorough and patient throughout the process. Also, the dog at the dealership was a nice perk!! Can’t recommend Carlo enough, great experience overall! More
by SJ
Employees Worked With
March 23, 2023
Carlo was an absolute pleasure to work with. Quick and painless. Would definitely consider our next purchase from Audi Hoffman estates. Quick and painless. Would definitely consider our next purchase from Audi Hoffman estates. More
by Mike
Employees Worked With
March 23, 2023
Excellent service :on time, provided detailed info,helped with the Bluetooth connection and Audi car play.Tom the service rep and Robert the sales rep were very courteous and helpful. with the Bluetooth connection and Audi car play.Tom the service rep and Robert the sales rep were very courteous and helpful. More
by Gkartinian
Employees Worked With
March 22, 2023
Tim was very friendly. The only reason this is not a 5 star is I was charged $200 to look into an issue with the Audi Sense. Had I known it would be a charge for this, ( The only reason this is not a 5 star is I was charged $200 to look into an issue with the Audi Sense. Had I known it would be a charge for this, (especially $200) I would not have had them do it. All other charges were clearly communicated except for this one. I had mentioned this on previous visits and it was never corrected when the car was still under warranty. A bit frustrating since it’s now over $2000 if I choose to get it fixed. More
by KWALTER425
Employees Worked With
Tim
