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Audi Hoffman Estates
Hoffman Estates, IL
5,738 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,738 reviews
October 15, 2022
A very pleasant experience from purchasing the vehicle to serving it. Staff very knowledgeable and very pleasant to work with! serving it. Staff very knowledgeable and very pleasant to work with! More
by Galto
Verified Customer
October 11, 2022
Great experience throughout, very knowledgeable, fast, no pressure. I will definitely be back and advise friends to use this dealer. Thank you, Carlo! pressure. I will definitely be back and advise friends to use this dealer. Thank you, Carlo! More
by nsqm2005
Employees Worked With
October 11, 2022
HORRIBLE! They don’t really care about you or your car I pay $600 just for my engine light to be deleted so I could turn on three days later they just want you They don’t really care about you or your car I pay $600 just for my engine light to be deleted so I could turn on three days later they just want your money that’s all it is now me and my son are stranded in the street with him having a fever of 104 because that’s how reliable they are More
by SSHKAIRAT87
Employees Worked With
Many
October 08, 2022
my audi a6 mmi does not work, on the first day I paid over two hundred dollars and nothing was done, on the second day I paid over $ 100 and nothing was done, the service employee assures me that the bes over two hundred dollars and nothing was done, on the second day I paid over $ 100 and nothing was done, the service employee assures me that the best employee is working on my car, then I was appointed for three weeks because the dealer does not have replacement cars, the service worker is very unpleasant and unwilling to cooperate, I will not come back here even due to an oil change More
by andrzej Czajkowski
Employees Worked With
Service
October 07, 2022
Great communication and work done well and on time. Mark and Andy were a joy to engage with and the parts department was wonderful as well. Recall completed and they were even able to work out a coup Mark and Andy were a joy to engage with and the parts department was wonderful as well. Recall completed and they were even able to work out a couple of intermittent electrical issues. More
by PHILIP_LABAS81
Employees Worked With
Andy Pemberton
October 07, 2022
Extremely satisfying with the service provided on my vehicle. Audi Hoffman Estates service staff is polite, respectful and well educated on my specific R8 model. The video provided from my technician wa vehicle. Audi Hoffman Estates service staff is polite, respectful and well educated on my specific R8 model. The video provided from my technician was extremely valuable. More
by R.CLAYPOOL
Employees Worked With
