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Audi Hoffman Estates
Hoffman Estates, IL
5,765 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,765 reviews
August 12, 2022
Welcoming and excellent communication. Availability of loaner is a major plus. Car was returned on time as promised and cleaner than I brought it in. Availability of loaner is a major plus. Car was returned on time as promised and cleaner than I brought it in. More
by Diaz7319
Verified CustomerEmployees Worked With
Tim
August 11, 2022
My car was in the shop for a month and after having it back two weeks it broke down and had to be towed in. Then after picking it up it made it about a mile and broke down again. Tim has been helpful but back two weeks it broke down and had to be towed in. Then after picking it up it made it about a mile and broke down again. Tim has been helpful but the service manager doesn't follow through and delays the process. Would not recommend for any service. More
by FIREFAMILY2
Employees Worked With
Tim, Andy
August 10, 2022
Great knowledgeable salesperson and delivery was quick and painless after car arrived at the dealership. and painless after car arrived at the dealership. More
by smusso
August 09, 2022
Took care of front end suspension issues and when I came back to complain about a vibration. the technician took the time to explain how the aftermarket rims we installed were missing hub ring spacers… Afte back to complain about a vibration. the technician took the time to explain how the aftermarket rims we installed were missing hub ring spacers… After installing the $13 hub rings the car rides like a dream now! More
by Dave
Employees Worked With
Mike Colles
August 09, 2022
Carlo was excellent to work with. He is extremely knowledgeable about all things related to cars but especially Audis! He continued to help us with any questions we had after the sale He is extremely knowledgeable about all things related to cars but especially Audis! He continued to help us with any questions we had after the sale was finalized and we left the dealership. I look forward to working with Carlo whenever we choose to get a new Audi in the future! More
by M.Shadley
August 07, 2022
Dealership is clean and everyone is friendly and willing to assist you regardless of who is helping you. to assist you regardless of who is helping you. More
by ETHAN.3
Employees Worked With
August 07, 2022
Pleasant knowledgeable, unpressuring. Best auto experience ever. Eddie was the best. Would definitely buy there again. Best auto experience ever. Eddie was the best. Would definitely buy there again. More
by JEFF@MASTERSPRING.COM
Employees Worked With
