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Audi Hoffman Estates
Hoffman Estates, IL
5,759 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,759 reviews
July 20, 2022
Wonderful customer care. ?Welcoming and non judgmental. Warm and friendly service. Quick respond and available ?Welcoming and non judgmental. Warm and friendly service. Quick respond and available More
by Lugal
Employees Worked With
July 19, 2022
Isabella was really great and knowledgeable, and made the the whole car buying experience more of a pleasure, than a nuisance you always hear about. the whole car buying experience more of a pleasure, than a nuisance you always hear about. More
by glprimus
Employees Worked With
Isabela Tanase
July 16, 2022
There is no possible way Isabella could have been more professional. Period. Entire process seamless and kudos to the owner for a job well done. professional. Period. Entire process seamless and kudos to the owner for a job well done. More
by DD
July 16, 2022
Friendly and very attentive crew. Clean and very pleasant surroundings. Fast and reliable. Comfortable atmosphere without unnecessary talking. Clean and very pleasant surroundings. Fast and reliable. Comfortable atmosphere without unnecessary talking. More
by pbrukasz
July 16, 2022
Carlo was very friendly. He took lots of care of us. He made sure we knew what we want to buy and found us a great car with great deals. He took lots of care of us. He made sure we knew what we want to buy and found us a great car with great deals. More
by payalpatel4542
Employees Worked With
July 14, 2022
Very professional. Had service in timely manner. Tim was great and they washed my car . It was a truly good experience and recommended Audi Hoffman Estates to everyone Had service in timely manner. Tim was great and they washed my car . It was a truly good experience and recommended Audi Hoffman Estates to everyone. More
by Robert
Verified CustomerJuly 14, 2022
I am pleased with the dealer but one detail left me suspect. The service manager approached me and let me know my car was finished. He said I didn’t need to wait for receipt. I assumed it would be sent suspect. The service manager approached me and let me know my car was finished. He said I didn’t need to wait for receipt. I assumed it would be sent to me by email. I still have not received a receipt of work performed. I find this very unusual. I sent an email to service manager and requested it and never heard a response. I had a tire replaced with my extended warranty. I am concerned about what was actually dons to my vehicle More
by DEBVISUS
Employees Worked With
D Nunez, Mike Colles
July 14, 2022
The dealership, especially Amanda, was very accommodating throughout the entire process. I had several questions and they provided prompt responses and were very welcoming while I was at the dealership. It w throughout the entire process. I had several questions and they provided prompt responses and were very welcoming while I was at the dealership. It was a pleasure working with Amanda! More
by RINY13
Employees Worked With
Amanda Filios
July 11, 2022
Mike was awesome. .. Super laid back and no pressure. If your going there, ask to see him. I already started referring people to him. The process was done extremely qui .. Super laid back and no pressure. If your going there, ask to see him. I already started referring people to him. The process was done extremely quick and painless. Has a nice sense of humor and was respectful to my family the entire time. More
by Jay
Employees Worked With
