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Audi Hoffman Estates
Hoffman Estates, IL
5,762 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,762 reviews
July 07, 2022
Dealership was easy and friendly to work with . Even though it was close to closing time this happened didn’t feel rushed . Even though it was close to closing time this happened didn’t feel rushed . More
by Jess
Verified Customer
July 03, 2022
Very efficient and on time with car repair and return time. Communication between time brought in and pick up was not clear but overall a good customer service experience. time. Communication between time brought in and pick up was not clear but overall a good customer service experience. More
by GINAMALATESTA
Employees Worked With
Mike Colles
July 01, 2022
Carlo was nice and pleasant to work with when I was buying my car. He was helpful with the transaction. buying my car. He was helpful with the transaction. More
by ALLACHKA0510
Employees Worked With
June 30, 2022
Dear Audi Team, Your service was exceptional. Especially, Michaela, the service rep that greeted me and handled my Audi A7 oil leak sitution.She is a fabulous rep. Michaela was warm, friendly, Especially, Michaela, the service rep that greeted me and handled my Audi A7 oil leak sitution.She is a fabulous rep. Michaela was warm, friendly, enthusiatic, good listener and knowledgeable. Additionally I had a logistics problem as I was leaving town for several days she told me "No problem leave the vehicle and we will call you with the work that needs to be done. Then just call us when you get back to pick up your A7. I was 110% satisfied with the performance of Michaela and your entire service team! I would highly recommend your service to anyone needing maintenance or repairs. Sincerely Jack Rankin More
by jwrfive@gmail.com
Employees Worked With
Michaela
