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Audi Hoffman Estates
Hoffman Estates, IL
5,737 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,737 reviews
June 15, 2022
Minimal communication. Brought car in at 0800 and it wasn’t even looked at until then next day. Made excuses “we are really busy” even thought appt was booked over 2 weeks Brought car in at 0800 and it wasn’t even looked at until then next day. Made excuses “we are really busy” even thought appt was booked over 2 weeks out. More
by MRS
Verified CustomerEmployees Worked With
Michaela or McKenzie?
June 15, 2022
The group at Hoffman Estates Audi are the best I would not take my car anywhere else! These guys go out of their way to make your service stop the best possible. Yesterday I was getting back into my a fiv not take my car anywhere else! These guys go out of their way to make your service stop the best possible. Yesterday I was getting back into my a five and spilled the coffee on me and on the door and window: The gentleman there took the coffee and immediately got rats and paper towels and window cleaner and got everything spruced up so it looked like I had never made a mess. 👍🏼👍🏼👍🏼👍🏼👍🏼 More
by JANETSTEPHEN26
Employees Worked With
Other Employees :
Mike Colles, Iman Panah, Nicolette Grivas
June 14, 2022
I highly recommend Audi Dealership in Hollman Estates, IL to purchase a car and have it serviced. Tim, in service, is particularly helpful, kind, courteous and a good communicator! Great job! to purchase a car and have it serviced. Tim, in service, is particularly helpful, kind, courteous and a good communicator! Great job! More
by KBERRYHILL
Employees Worked With
Tim
June 14, 2022
David Nunez was excellent! great and friendly customer service! my Tech was Brandon the video they send is helpful! Isabela was also helpful and gave me a long awaited gift! great and friendly customer service! my Tech was Brandon the video they send is helpful! Isabela was also helpful and gave me a long awaited gift! More
by mirta_prado
Employees Worked With
David Nunez and Brandon
June 13, 2022
First time customer at this location. Scheduled appointment online and received confirmation. There was no appointment in the system so had to wait 2 hours. Made another appointment to co Scheduled appointment online and received confirmation. There was no appointment in the system so had to wait 2 hours. Made another appointment to come back to get recalls completed - no email confirmation and again not in the system. Will not be coming back to this location More
by L. Sol
Employees Worked With
Mikayela
June 11, 2022
Prompt service. Service writer was very nice but needs training on the vehicle. Asked some questions but wasn’t sure of the answer. Service writer was very nice but needs training on the vehicle. Asked some questions but wasn’t sure of the answer. More
by JIMMYMAC470
Employees Worked With
Mike Colles
June 10, 2022
Comfortable atmosphere every issue is extremely important they informed me of the pending recalls which I had no idea….thank you they informed me of the pending recalls which I had no idea….thank you More
by Sugarman
Employees Worked With
Michaela was really nice & also the cashier she never gave me her name, Mike Colles
