Audi Hoffman Estates

Great service, comfortable waiting area, liked video of what was done, always appreciate a car wash! what was done, always appreciate a car wash! More

Great service and great customer care. Took good care of the car and did complimentary fixes and wash. Took good care of the car and did complimentary fixes and wash. More

Isabela was fantastic. She made the entire experience smooth and easy. The dealership is great but she makes it amazing. She made the entire experience smooth and easy. The dealership is great but she makes it amazing. More

The group at Hoffman Estates Audi are the best I would not take my car anywhere else! These guys go out of their way to make your service stop the best possible. Yesterday I was getting back into my a fiv not take my car anywhere else! These guys go out of their way to make your service stop the best possible. Yesterday I was getting back into my a five and spilled the coffee on me and on the door and window: The gentleman there took the coffee and immediately got rats and paper towels and window cleaner and got everything spruced up so it looked like I had never made a mess. 👍🏼👍🏼👍🏼👍🏼👍🏼 More

I asked his long it would take to top off oil and wash car. I was told 40 minutes. After waiting for one hour and five minutes I went to service counter to check on car. Ten minutes later they brought my car. I was told 40 minutes. After waiting for one hour and five minutes I went to service counter to check on car. Ten minutes later they brought my car with oil and no car wash. More

They are amazing with how quick they are and how they help to fit your needs. Second time being here and both times I’ve experienced great customer service and services. help to fit your needs. Second time being here and both times I’ve experienced great customer service and services. More

Minimal communication. Brought car in at 0800 and it wasn’t even looked at until then next day. Made excuses “we are really busy” even thought appt was booked over 2 weeks Brought car in at 0800 and it wasn’t even looked at until then next day. Made excuses “we are really busy” even thought appt was booked over 2 weeks out. More

I highly recommend Audi Dealership in Hollman Estates, IL to purchase a car and have it serviced. Tim, in service, is particularly helpful, kind, courteous and a good communicator! Great job! to purchase a car and have it serviced. Tim, in service, is particularly helpful, kind, courteous and a good communicator! Great job! More

David Nunez was excellent! great and friendly customer service! my Tech was Brandon the video they send is helpful! Isabela was also helpful and gave me a long awaited gift! great and friendly customer service! my Tech was Brandon the video they send is helpful! Isabela was also helpful and gave me a long awaited gift! More

First time customer at this location. Scheduled appointment online and received confirmation. There was no appointment in the system so had to wait 2 hours. Made another appointment to co Scheduled appointment online and received confirmation. There was no appointment in the system so had to wait 2 hours. Made another appointment to come back to get recalls completed - no email confirmation and again not in the system. Will not be coming back to this location More