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Audi Hoffman Estates
Hoffman Estates, IL
5,742 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,742 reviews
April 18, 2022
Tim was very helpful. The video message of the work performed was well done. They got the majority of the work that was scheduled over 4 visits done in one visit and only The video message of the work performed was well done. They got the majority of the work that was scheduled over 4 visits done in one visit and only one recall was left for a future date due to back order of parts. More
by J_gage
Verified CustomerEmployees Worked With
Tim
April 16, 2022
Service department is not helpful and would not assist my wife in looking up her extended warranty. Told her she would have to find out if the work was covered by the warranty then call back. my wife in looking up her extended warranty. Told her she would have to find out if the work was covered by the warranty then call back. More
by Bob
Employees Worked With
Mike Colles
April 15, 2022
My last visit was great! Mike C, was extremely helpful and transparent. He made me feel that my problems were being addressed, excellent customer service. Mike C, was extremely helpful and transparent. He made me feel that my problems were being addressed, excellent customer service. More
by Teresa.overson
April 14, 2022
Excellent service, audi of Hoffmann estates always professional maintain all of my audi rs7 services and intervals professional maintain all of my audi rs7 services and intervals More
by petermordarski
April 13, 2022
Mike Colles was very helpful and thorough in explaining the maintenance to be done. All work was done perfectly. The courtesy car was much appreciated. Good experience all around. the maintenance to be done. All work was done perfectly. The courtesy car was much appreciated. Good experience all around. More
by Jlthomas508
Employees Worked With
Mike Colles
April 12, 2022
My quote didn't accurately represent my current car model/year. I was told a tire rotation was included when I agreed to the work. Then later told my quote wasn't correct, agreed to an extended servic model/year. I was told a tire rotation was included when I agreed to the work. Then later told my quote wasn't correct, agreed to an extended service contract for twice amount and now the tire rotation wasn't included. So your error caused me to either pay even more money of be inconvenienced to make a 2nd trip for a service I was told was originally included. More
by clongfield3
Employees Worked With
Mike Colles
April 12, 2022
Great place for service! ! Nice atmosphere and great customer service. Will be back again soon. ! Nice atmosphere and great customer service. Will be back again soon. More
by airman1230
Employees Worked With
