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Audi Hoffman Estates

Hoffman Estates, IL

4.6
5,738 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,738 reviews

April 05, 2022

David the service advisor was very helpful and polite he is amazing thank you for all your help More

by ISLANDGIRL093
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
April 05, 2022

Salesman was very helpful with helping me get the car that I have been looking for. More

by Steve89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2022

Knowledgeable and friendly. The dealer had a large selection and everyone was helpful throughout the entire purchase and delivery process. More

by Adrian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iman Panah
April 03, 2022

I was waiting for my car and I appreciated that the estimated time given for the service was accurate. Everyone that I dealt with was extremely courteous. More

by Jim Lynam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
April 03, 2022

Bad customer service and management, but the biggest problem is that they scratched the car twice, couple years ago and just recently and they said it wasn’t their fault. The car was repainted last year More

by Ivo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Andy Emberton
Apr 03, 2022 -

Ivo responded

This place and specifically Andy Emberton require some continuing classes in management and customer service. I was sent home with car that they scratched but they never admitted, the car was repainted last year, wasn’t fixed during last service, stayed at the dealer for a long time, and if you drive older model you are not considered a customer.

April 02, 2022

Great service - the team is very nice to work with. Glad to support a family business. More

by CB
Recommend Dealer
Yes
Employees Worked With
Mike Colles
April 02, 2022

Excellent customer service provided by Nicolette. Friendly, informative, helpful and easy to make buying a car a nice experience. More

by LUMI_TANASE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolette Grivas
March 31, 2022

Great work on our beautiful car! Superior service & very helpful employees. Steering feels much better. Thank you! More

by BONNIE25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
March 31, 2022

Sales and Service staff were tremendously accommodating. It was a pleasure purchasing my car here. More

by DAVIDBEAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolette
March 30, 2022

I was pleased that everything was explained to me and taken care of efficiently. Thanks More

by gloria_wayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
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