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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
5,742 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,742 reviews

September 18, 2021

Courteous friendly service staff. Professional and thorough I loved the the video of what they checked. More

by Angelvazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
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September 18, 2021

I always feel confident bringing my car in here. Service is comprehensive and quick and the team makes sure to address all concerns. More

by MEREDITH5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
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September 18, 2021

good dilership many good and helpful people work there. all congratulations to Carlo on a great service. More

by Bojan Dokovic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 17, 2021

I wouldn’t recommend the service department, used and new cars might be a different story More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Colles
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Sep 27, 2021 -

Audi Hoffman Estates responded

Hi John, I do apologize if things did not go as smoothly as they could have when you came in for service. If you would like to discuss, I would love to hear what went wrong. I welcome any and all feedback so that we can continue to work on our customer service skills. I can be reached at 847-843-9900 or through email at aemberton@audihe.com. Sincerely, Andy Emberton Audi Hoffman Estates

September 17, 2021

Great service. Highly recommend to all my friends. After the service my car was washed for bonus. More

by Ivan Maximov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
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September 17, 2021

Fast friendly and fare service department. Drop off was quick as well as pick up More

by KNKMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
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September 17, 2021

Appearance was clean and crisp. We were welcomed immediately and taken care of with a smile. More

by Party2go9820
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolette Grivas
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September 16, 2021

This dealership is always professional and courteous. They go out of their way to fix whatever your issue may be. I will return again and again. More

by GONESHOPPING76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
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September 15, 2021

Courteous entry staff, helpful advice from the service consultant, prompt service, thorough multi point inspection, and even vacuumed and washed the car. More

by BOBNMERRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
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September 15, 2021

Carlo Gilli and Eddie Cuevas are your best assets; represent Hoffman Estates Audi at the highest level! Very pleased with Carlo and his patience, Eddie and his generous offer of time with my daughter More

by JSHEEHAN1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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