Audi Hoffman Estates

Overall very service oriented. The projected time to complete the service was accurate. Every employee was very polite, professional and friendly. Just wish the price could be less. complete the service was accurate. Every employee was very polite, professional and friendly. Just wish the price could be less. More

We purchased our used Mini Countryman with Mike Macedon and he provided us with excellent customer service. We didn't hesitate to work with him and to go ahead with the purchase. Upon bringing the vehic and he provided us with excellent customer service. We didn't hesitate to work with him and to go ahead with the purchase. Upon bringing the vehicle home we noticed that the service light for oil change was on and I reached out to Mike the next day via on a Sunday. He called back immediately first thing Monday morning and he apologized for missing that and asked use if we can bring the vehicle back at our earliest convenience to do the service. I went back mid day Monday and the service team made me feel welcome and eventually completed the service promptly. I highly recommend shopping for cars here at Audi Hoffman Estates. More

I worked with Eddie D. on a preowned Macan and being from out of town he quickly earned my trust by representing the vehicle accurately; when I arrived at dealership everything was ready to go - I was in an out of town he quickly earned my trust by representing the vehicle accurately; when I arrived at dealership everything was ready to go - I was in an out in less than 30 minutes. I would not hesitate to do business with dealership again. More

I was pleased with the service to an out of state customer. I was kept informed throughout the process and felt like a valued customer. customer. I was kept informed throughout the process and felt like a valued customer. More

Brian in service identified what work was needed, and not needed, which I really appreciate. Too many stories of dealers replacing unnecessary parts, etc, so good to have him let me know my brake pads were needed, which I really appreciate. Too many stories of dealers replacing unnecessary parts, etc, so good to have him let me know my brake pads were still good! More

Very good service, hospitality, timeliness. Also the service administrator was very helpful and give me a loaner car within a weeks period of time. Extremely helpful. service administrator was very helpful and give me a loaner car within a weeks period of time. Extremely helpful. More

The dealership did a great job taking care of my car. They were able fixed all the problems with my vehicle. I will take my car back. They were able fixed all the problems with my vehicle. I will take my car back. More

Rick Kelstrom did a great job, answered all of my questions and returned the car very well cleaned. Really pleased, and Scheduling was easy too questions and returned the car very well cleaned. Really pleased, and Scheduling was easy too More

The sales person Carlos was so friendly made me feel real comfortable and I was able to purchase the audi that I wanted with comfort comfortable and I was able to purchase the audi that I wanted with comfort More

Very helpful and knowledgeable people. A great experience with buying my first Audi. Very pleased with Heidi and Carlo in this purchase. Will be definitely returning to this dealer in the future experience with buying my first Audi. Very pleased with Heidi and Carlo in this purchase. Will be definitely returning to this dealer in the future. More