Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Hoffman Estates
Hoffman Estates, IL
5,738 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,738 reviews
April 28, 2021
Iman was very helpful and easy to work with. He was able to provide knowledgeable answers and processed us efficiently through the sale process. End to provide knowledgeable answers and processed us efficiently through the sale process. End More
by Jason
Verified CustomerEmployees Worked With
Iman Panah
April 27, 2021
Carlo our/your car guy is fantastic. He was very professional and easy going. Made our car purchase super easy and simple. Highly recommend Carlo and the team. professional and easy going. Made our car purchase super easy and simple. Highly recommend Carlo and the team. More
by MalRaso
Employees Worked With
April 26, 2021
Great customer service, friendly and promt service for finance. Purchased a Audi over the weekend and we were in and out under two hours ..thanks finance. Purchased a Audi over the weekend and we were in and out under two hours ..thanks More
by Aprilsmith54
Employees Worked With
April 26, 2021
Several visits and several problems. I don’t want to provide more details. I was very unhappy with the service provided. Not much more to say. provide more details. I was very unhappy with the service provided. Not much more to say. More
by j.tiller
Employees Worked With
Andy, Samantha
April 26, 2021
The service was as great! My car was finished in an hour and Mike kept me informed the entire time. Very good customer service! I would recommend to anyone. and Mike kept me informed the entire time. Very good customer service! I would recommend to anyone. More
by shimshack1
Employees Worked With
Rick Kelstrom, Mike Colles
April 24, 2021
Brian did a great job coordinating a difficult problem with my radio. He listened to me even though the problem was intermittent and there was no error code. They eventually solved it. with my radio. He listened to me even though the problem was intermittent and there was no error code. They eventually solved it. More
by MATT_BOLER
Employees Worked With
Brian Haske
April 24, 2021
Excellent customer service! Great analysis and explanation about vehicle conditions. Wash & Vacuum the car is always admired! Car was ready on committed time. Would definitely consider to continue explanation about vehicle conditions. Wash & Vacuum the car is always admired! Car was ready on committed time. Would definitely consider to continue the dealership More
by tusharmt
Employees Worked With
Rick Kelstrom, Mike Colles
April 23, 2021
Always fast, friendly service! I did not schedule an appointment for an oil change but was able to have the service done shortly after I arrived. Always a pleasure.. appointment for an oil change but was able to have the service done shortly after I arrived. Always a pleasure.. More
by Colucci
Employees Worked With
Rick Kelstrom
April 23, 2021
A 1 hr oil change took over 2 hours, and Every other time I came in for service I recieved a vehicle inspection breakdown of my vehicle detailing tire wear, brake wear, and any other deficient items that wer I came in for service I recieved a vehicle inspection breakdown of my vehicle detailing tire wear, brake wear, and any other deficient items that were noticed. I received nothing like this during this service. More
by Adomek847
Employees Worked With
Rick Kelstrom
