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Audi Hoffman Estates
Hoffman Estates, IL
5,801 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,801 reviews
May 25, 2021
Eddie was excellent! A++ I would highly recommend! Looking forward to many more purchases in the future! Always great to deal with someone who is as knowledgeable as Eddie! Looking forward to many more purchases in the future! Always great to deal with someone who is as knowledgeable as Eddie! More
by quad12
Verified Customer
May 24, 2021
Everything was great as usual. Rick was very nice and helpful. I received a text message with a video message and inspection report. Will come back! helpful. I received a text message with a video message and inspection report. Will come back! More
by EWELINALPL
Employees Worked With
Rick Kelstrom
May 23, 2021
Had great experience ordering and buying our eTron. Carlo (in sales) was great to work with, very professional, kept us updated throughout the order, build, ship & pickup process. (in sales) was great to work with, very professional, kept us updated throughout the order, build, ship & pickup process. More
by ROYDEV
Employees Worked With
May 23, 2021
Fantastic service! Drove an hour to get to this dealership because of the amazing service they offer. Was very pleased and will continue to use this dealership. dealership because of the amazing service they offer. Was very pleased and will continue to use this dealership. More
by Heather Wang
Employees Worked With
Rick Kelstrom
May 22, 2021
We drove an hour to bring our Audi to this dealership for service since we haven’t been pleased with our local dealership’s service department and we are so grateful we did! This will be our only dealership service since we haven’t been pleased with our local dealership’s service department and we are so grateful we did! This will be our only dealership that we will work with from now on. Great, timely service. Detailed information and video were texted to us about our vehicles. Top notch! More
by Heather Wang
Employees Worked With
Rick Kelstrom
May 21, 2021
Iman really made our experience pleasant and easy as possible. Very much appreciate his professionalism and personal attention, especially as we did not have his level of service at other dealerships we possible. Very much appreciate his professionalism and personal attention, especially as we did not have his level of service at other dealerships we visited. He made the difference, highly recommend! More
by Jessica
Employees Worked With
Iman Panah
May 21, 2021
We were very pleased with the level of professionalism and care taken by Sabina, and everyone we met. Dealership is extremely professional. Pricing was reasonable, and they were open for negotiations. and care taken by Sabina, and everyone we met. Dealership is extremely professional. Pricing was reasonable, and they were open for negotiations. More
by KRISBA1961
Employees Worked With
Sabina Numanovic
May 21, 2021
Heidi was awesome. It was potentially the smallest deal in your oldest car in inventory and she treated us it like we were buying the latest model. Very clear and direct and honest and helpful. in your oldest car in inventory and she treated us it like we were buying the latest model. Very clear and direct and honest and helpful. More
by Dtk72
Employees Worked With
Heidi Rechsteiner!
May 20, 2021
Great setup, appointments, loaners, call in staff. Updates are emailed and texted. Video of suggestions. First class stuff all around. Staff is welcoming, polite, and the total experience is a model f Updates are emailed and texted. Video of suggestions. First class stuff all around. Staff is welcoming, polite, and the total experience is a model for others. More
by Baslanides
Employees Worked With
Mike Colles
