
Audi Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Checked me in right away and car was done as promised. Did not try to sell me on having extra service done on my car. Did not try to sell me on having extra service done on my car. More
Great, service performed was done as expected and in less time than anticipated, the service tech was extremely polite and helpful, and the car wash was awesome too! less time than anticipated, the service tech was extremely polite and helpful, and the car wash was awesome too! More
Our salesperson was awesome!! He was very knowledgeable about the Q7 that we purchased and most importantly he was very honest!! We will definitely be getting another Audi from him. about the Q7 that we purchased and most importantly he was very honest!! We will definitely be getting another Audi from him. More
Carlo made our experience all the more enjoyable. We were already excited about our new car but Carlo had so much knowledge about the car and the features that come with it. already excited about our new car but Carlo had so much knowledge about the car and the features that come with it. More
It was a great buying experience! Easy and no hassle. I would highly recommend the dealership. I would buy from the dealership again. Love my new car! would highly recommend the dealership. I would buy from the dealership again. Love my new car! More
After specifically letting the dealership know that we were driving over 80 miles to look at a car, we were told it was ready. After test driving, we let them know we were interested in purchasing the veh were driving over 80 miles to look at a car, we were told it was ready. After test driving, we let them know we were interested in purchasing the vehicle. It was at this point they determined the car was not ready. The sales person indicated they would reduce the price of the vehicle a bit if we would drive back again later that day. When we came back in the late afternoon, the sales person informed us that they were not able to come down on the vehicle price. If the dealership wanted to have any future dealings with us, they should have knocked a little bit off the sales price to accommodate the inconvenience to us or informed us of them not willing to negotiate on the price before we drove all the way back in. I’m not saying that we wouldn’t have still made the same decision, but we felt backed into a corner after making a second trip. We were mislead, not materially mislead but still mislead. More
In for an annual oil change. Reviewing with Brian I decided to go with the “minor Maintenance “ and use the coupon I received in the mail. On reviewing the Service Video I could barely hear the audio. decided to go with the “minor Maintenance “ and use the coupon I received in the mail. On reviewing the Service Video I could barely hear the audio. Maybe the Tech needed to get closer to the mic? More
I was able to get an appointment when I wanted it, and when I arrived, my car was taken for service right away. It was ready before the time they said, washed, and I was given the key, and on my way. Th when I arrived, my car was taken for service right away. It was ready before the time they said, washed, and I was given the key, and on my way. They did a good job, and I will continue to have my car serviced when necessary. Very pleased with the service department. More