Audi Hoffman Estates

Came in for a replacement battery and was in and out in about an hour. Mike and the whole service department @Audi Hoffman Estates can always be counted on for fast, friendly & high quality service! Keep about an hour. Mike and the whole service department @Audi Hoffman Estates can always be counted on for fast, friendly & high quality service! Keep up the great work. More

Carlo Gilli was one of the best salesmen we have worked with. HE Audi is the place to purchase your dream car and Carlo is the man to work with. Everyone at the dealership is super friendly. Overall experi with. HE Audi is the place to purchase your dream car and Carlo is the man to work with. Everyone at the dealership is super friendly. Overall experience was great. More

Great dealership to work with. This is our second Audi purchased, a CPO 2018 S5, so we are quite familiar with the Sales and Service personnel. All the folks at the dealership are pleasant to deal with a purchased, a CPO 2018 S5, so we are quite familiar with the Sales and Service personnel. All the folks at the dealership are pleasant to deal with and make sure all your questions and issues are completely addressed before you leave. Service department completes work on time with no unpleasant surprises and washed. For our latest purchase, it was a pleasure dealing with Carlo Gilli again, a no pressure and straight answer professional. And yes, I have and will continue to recommend Audi of Hoffman Estates to my friends. More

The service Department is professional and courteous. They are mindful of our time. With Covid there was enough space to wait for you car. Thanks They are mindful of our time. With Covid there was enough space to wait for you car. Thanks More

Service was good as always. Bryan was attentive to my needs. The thing that bothered me was a lack of appropriate us of masks for several employees during a pandemic. needs. The thing that bothered me was a lack of appropriate us of masks for several employees during a pandemic. More

Came in for a low tire pressure and low oil level. Did not need an appointment, and the service department was able to accommodate. Happy with my experience not need an appointment, and the service department was able to accommodate. Happy with my experience More

Fantastic. Brian was super very customer oriented and friendly. I highly recommend.this service Dept. Brian made sure all warranty work was completed and no additional work was needed friendly. I highly recommend.this service Dept. Brian made sure all warranty work was completed and no additional work was needed More

Personable, transparent service. Good communication and detailed info provided via inspection video. Not fond of dealerships in general but the Audi team came thru to be quick and understanding of whats be detailed info provided via inspection video. Not fond of dealerships in general but the Audi team came thru to be quick and understanding of whats best for the customer. Will be less hesitant to return based on my experience. More

They get the job done but the only thing is i found an oil spot in the driver seat for the second time . My previous visit not yesterday i forgot something in my car so i was escort to my car while in ser oil spot in the driver seat for the second time . My previous visit not yesterday i forgot something in my car so i was escort to my car while in service i saw some tools on top of the driver seat. Extra care with the interior would be nice. More

Outstanding attention to detail. Thanks to Eddie for his help on our new Q7. He helped us do a lot of the paperwork remotely and took his time explaining all of the features of the Q7. help on our new Q7. He helped us do a lot of the paperwork remotely and took his time explaining all of the features of the Q7. More