Audi Hoffman Estates

I had a great experience with Carlo at Audi Hoffman Estates. Thank you, Carlo, for working with me and getting my son a nice used car! Estates. Thank you, Carlo, for working with me and getting my son a nice used car! More

Very positive buying experience. Eddie was easy to deal with, very professional and knowledgeable. He did not pressure me to buy and did not try to sell unnecessary services. I would highly recommend this with, very professional and knowledgeable. He did not pressure me to buy and did not try to sell unnecessary services. I would highly recommend this dealership. More

Great buying experience. I would highly recommend Sabina and Nicolette and Audi Hoffman Estates. They were low pressure and high customer service. Also, the dealer and brand specialist were very considerate and Nicolette and Audi Hoffman Estates. They were low pressure and high customer service. Also, the dealer and brand specialist were very considerate of my time. More

Bought a new 2021 Audi Q5 Premium Plus, the sales person was very informative about the vehicle and offered solutions customized to my needs at each step of the process. was very informative about the vehicle and offered solutions customized to my needs at each step of the process. More

Iman was friendly, informative, and helpful during the whole process. He made the process a lot more enjoyable than I imagined it would be. I’m thankful I had the opportunity to work with Iman and get the whole process. He made the process a lot more enjoyable than I imagined it would be. I’m thankful I had the opportunity to work with Iman and get the deal done. The facility was nice as well! More

Dealership was airy, salesman was very curteous and accommodating. The transfer title process was very smooth. No complaints. The new car was presented in clean condition. We would recommend the deale accommodating. The transfer title process was very smooth. No complaints. The new car was presented in clean condition. We would recommend the dealership and Iman to others. I love the car. More

Car was in the Audi shop for wheel and tire service and alignment. About ten miles after I left the Audi dealer, the tire warning light came on. This caused me to stop at a gas station to check if it was alignment. About ten miles after I left the Audi dealer, the tire warning light came on. This caused me to stop at a gas station to check if it was safe to drive and not damage something or call a tow. Front tire spec is 38 lbs, rear tire spec is 41 lbs. All tire pressures read 33.6 to 34..5 lbs(not the Audi spec). Basic problem here... Audi never set the right tire pressure or set the pressure in the car computer. I am 74 years old with bad knees and don't like fixing stuff that is so basic and should have been done right and/or doublechecked by this dealer. One star service. More

Ted has always taken great care of his customer and ensures they are satisfied and problems are solved. Scheduling is a challenge via the admin is a challenge as they don't understand the problems or ensures they are satisfied and problems are solved. Scheduling is a challenge via the admin is a challenge as they don't understand the problems or know who you are. When I call in Mike and Ted know who I am right after the introduction. More

Service was nice and on time. Mike is good and promptly got the job done timely as promised. Overall very happy with service and dealership. got the job done timely as promised. Overall very happy with service and dealership. More

Very fast, kept me informed and they practiced good Covid restrictions. I felt perfectly safe waiting for my car. I would recommend this dealership to friends. restrictions. I felt perfectly safe waiting for my car. I would recommend this dealership to friends. More