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Audi Hoffman Estates
Hoffman Estates, IL
5,777 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,777 reviews
September 27, 2020
Audi Hofmann Estates and Carlo in particular did a great job executing the transaction efficiently and professionally. A really positive experience and I would purchase from Carlo again without hesitation. job executing the transaction efficiently and professionally. A really positive experience and I would purchase from Carlo again without hesitation. More
by MattE
September 25, 2020
Consistently 5 star quality of service. Exactly what you expect from the Audi brand. I will continue to bring my A8L there for as long as I own it. expect from the Audi brand. I will continue to bring my A8L there for as long as I own it. More
by David L.
Employees Worked With
Rick Kelstrom
September 25, 2020
I'll be moving to Huntley soon and you'll be close by so I hope we'll have good relations!!! I purchased my 2019 S5 from Isabela and she's been very helpful!!! I benefitted from your customer "take me hom I hope we'll have good relations!!! I purchased my 2019 S5 from Isabela and she's been very helpful!!! I benefitted from your customer "take me home" policy with my car being left over night. Alex drove me and also picked me when the service to my car was finished!!! Here's to our future together!!! Tedd Mattera More
by teddmattera
Employees Worked With
Alex was great!!! Mike was great to work with!!!
September 18, 2020
Great service and a helpful personnel. I highly recommend having your Audi serviced here. Thank you for answering all my questions with patience. Number 1 for me. recommend having your Audi serviced here. Thank you for answering all my questions with patience. Number 1 for me. More
by Q5 Owner
Verified CustomerEmployees Worked With
Ted McConnell
September 18, 2020
Did not wash car, did not fix two issues I had. One was a password issues the other was the radio. Called today to speak to service manager, left message a password issues the other was the radio. Called today to speak to service manager, left message More
by jenmartin4
Employees Worked With
Rick Kelstrom
September 18, 2020
Vehicle was in for first oil change and multi point inspection. Work was completed within 40 minutes and a detailed summary of the inspection results was provided. inspection. Work was completed within 40 minutes and a detailed summary of the inspection results was provided. More
by NA
Employees Worked With
Rick Kelstrom
September 15, 2020
Great service good communication everything was done they said would be done in a timely manner even did some recall work that I didn’t know about. I couldn’t couldn’t be happier and won’t hesitate to come b said would be done in a timely manner even did some recall work that I didn’t know about. I couldn’t couldn’t be happier and won’t hesitate to come back even if I live about 1 hr away. More
by Keith.m.block
Employees Worked With
Rick Kelstrom
September 12, 2020
As always, they take good care of their customers. I appreciate the loaner car service they provide and the care they take in servicing my vehicle. appreciate the loaner car service they provide and the care they take in servicing my vehicle. More
by Ahaftl
Employees Worked With
Ted McConnell
September 12, 2020
First time visiting the place for service. So far good experience, expect they do the car wash when I went to pick it up. THX experience, expect they do the car wash when I went to pick it up. THX More
by AKBAR36
September 12, 2020
I purchased my first Audi from Carlo Gilli at Audi of Hoffman Estates, and the entire process was smooth, efficient, and positive. Carlo is a highly personable, genuine individual who provided terrific Hoffman Estates, and the entire process was smooth, efficient, and positive. Carlo is a highly personable, genuine individual who provided terrific customer service to me, and I'll be sure to refer others to this dealership. More
by Deepa
Employees Worked With
