Audi Hoffman Estates

Excellent service to my car I brought my car in to have 65,000 maintenance done. I received outstanding service! I appreciate the thoroughness and honesty of the service I receiv I brought my car in to have 65,000 maintenance done. I received outstanding service! I appreciate the thoroughness and honesty of the service I received. Thank you! More

Best in class Remarkably satisfied with the buying experience of my CPO model & trade-in. Most impressed with Isabela’s level of professionalism & knowledge of the Remarkably satisfied with the buying experience of my CPO model & trade-in. Most impressed with Isabela’s level of professionalism & knowledge of the Audi brand & technical features of my specific model. Expected to be up sold in the Finance Mgr’s office but Carlos concluded the transaction in a straightforward and efficient manner. Thoroughly pleased thus far, and expect the same experience with Service. More

I came, I saw, I drove away in it! I loved my whole experience here, we were treated like royalty! They really know how to make you feel special. I got into my new car and Iman was so h I loved my whole experience here, we were treated like royalty! They really know how to make you feel special. I got into my new car and Iman was so helpful in setting everything up for me. even after I left, he followed up to see if I had any questions; which I did, and he answered right away via phone call and I texted him a question too, which he also responded right away AND offered to FaceTime if I couldn’t figure something out. I now have him on speed dial for all my Audi needs. :) More

Great service and staff . Very polite and professional. Eddie was very knowledgeable with the cars. Rick explained to me what needs to be done to my car and what was done. . Very polite and professional. Eddie was very knowledgeable with the cars. Rick explained to me what needs to be done to my car and what was done. More

Unscheduled Visit My rear light went out on my way home from O’Hare. It was late afternoon, and I stopped in unscheduled. The team squeezed me in even as they would no My rear light went out on my way home from O’Hare. It was late afternoon, and I stopped in unscheduled. The team squeezed me in even as they would normally be wrapping up for the day. As always is my experience there, fast, courteous, and thorough. More

Great experience! We were promptly greeted as soon as we arrived at the dealer. All employees were very courteous as well as very attentive to our questions and needs. We were promptly greeted as soon as we arrived at the dealer. All employees were very courteous as well as very attentive to our questions and needs. More

New car Purchase I was looking to trade in my car and needed to make a deal work quickly before winter weather began and this dealer and sales member were very focused I was looking to trade in my car and needed to make a deal work quickly before winter weather began and this dealer and sales member were very focused on my needs and worked with me to put a deal together. More

Recall I got the convenient appointment time I requested. My recall repairs were done promptly. All customer service reps were professional. I appreciated th I got the convenient appointment time I requested. My recall repairs were done promptly. All customer service reps were professional. I appreciated the car wash. More

10K Service on Audi A4 I just recently purchased a used Audi A4 from this dealership and within a month needed to get my annual service done on the car. Audi HE took great c I just recently purchased a used Audi A4 from this dealership and within a month needed to get my annual service done on the car. Audi HE took great care of my car! More

Customer service Great customer service and consideration for my time. Quality and honesty. Mike took the time to make sure my work was performed correctly and quickl Great customer service and consideration for my time. Quality and honesty. Mike took the time to make sure my work was performed correctly and quickly. More