Audi Hoffman Estates

Great Service agent Ted was excellent Car loaner pickup early and very easy Clean car on return Very smooth pickup and payment at cashier Nice place nic Service agent Ted was excellent Car loaner pickup early and very easy Clean car on return Very smooth pickup and payment at cashier Nice place nice people More

Mike Torelli is THE BEST!!! He has been helping me schedule my car service and maintain my vehicle for four years now. I will go nowhere else! Amazing! schedule my car service and maintain my vehicle for four years now. I will go nowhere else! Amazing! More

Very quick and great service We were recently faced with he need for a new wheel bearing on our 2012 Audi A6. As we purchased an Audi extended warranty we took it to Audi Hoffman We were recently faced with he need for a new wheel bearing on our 2012 Audi A6. As we purchased an Audi extended warranty we took it to Audi Hoffman Estates. They got the car right in and fixed it very quickly plus did a 32 point inspection (which found no other issues!). We also noted the the total repair cost was very competitive to another quote we had previously gotten. Rick Kelstron and his associates were a pleasure to work with and finished the repair when promised. Can't ask for much more than that! More

They did not know that I was there I got an e-mail from Audi Hoffman Estates telling me that I missed my appointment with them. They performed the service as scheduled. Something is wro I got an e-mail from Audi Hoffman Estates telling me that I missed my appointment with them. They performed the service as scheduled. Something is wrong here. More

Great experience! Sabina was excellent to work with— very knowledgeable and efficient! I love my new Q5. Mr.Cuevas Was excellent as well. The process was enjoyable Sabina was excellent to work with— very knowledgeable and efficient! I love my new Q5. Mr.Cuevas Was excellent as well. The process was enjoyable More

Very good and courtesy was wonderful Came in for a recall, was done properly and service was very accomodating. Everyone was really nice, I have no complaints. The car was washed and lo Came in for a recall, was done properly and service was very accomodating. Everyone was really nice, I have no complaints. The car was washed and looked great More

Satisfied Customer...oil change. Friendly and professional Staff. Nice snack bar. Video update from technician. Detailed inspection. Cleaned car after completed service. I will defini Friendly and professional Staff. Nice snack bar. Video update from technician. Detailed inspection. Cleaned car after completed service. I will definitely patronize this audi dealership in Hoffman estates. The service took lolnger than expected. But I am grateful that I was able to call and schedule my appointment in the same day. The cashier was very nice....but I forgot her name. Same with the guy who I bought the audi thermos from. More

Great and straightforward experience I came in looking at multiple Audi A3 sedans and Carlo told me the difference and price in all of them. There were no hidden fees and I got the car th I came in looking at multiple Audi A3 sedans and Carlo told me the difference and price in all of them. There were no hidden fees and I got the car that I wanted. Talking to Carlo didn't feel like he was out to just sell me a car, but a conversation. When I left the dealership I was happy with not only the purchase but also the ease at which Carlo made the entire experience. More

Service appointment Great customer service. Went there on Saturday morning and they took me right in. Also they accommodated my rescheduling. Overall, easy process. Appre Great customer service. Went there on Saturday morning and they took me right in. Also they accommodated my rescheduling. Overall, easy process. Appreciate their help More

Great service Came in for a recall notice. They made time for me before the trip with little notice on a very busy Saturday. Had a coffee Came in for a recall notice. They made time for me before the trip with little notice on a very busy Saturday. Had a coffee More