Audi Hoffman Estates

Very Professional Ted told me it would take approximately 2 hours and it was done in 2 hours. The text message and video review from the mechanic is a great feature. Ted told me it would take approximately 2 hours and it was done in 2 hours. The text message and video review from the mechanic is a great feature. More

Mike Macedon is the best salesman my wife and I have ever ha I’ve already recommended this dealership to others. We couldn’t be happier with the experience we had with our salesman Mike Macedon, and Audi of Hof I’ve already recommended this dealership to others. We couldn’t be happier with the experience we had with our salesman Mike Macedon, and Audi of Hoffman Estates. More

Good prompt & timely service. Nice job of getting getting the service done on-time.... Little confusion on getting the date moved up....so I needed to follow-up to make certain it Nice job of getting getting the service done on-time.... Little confusion on getting the date moved up....so I needed to follow-up to make certain it had been accomplished. The day of service went well...the loaner car was there and all went well. Disappointing that it took more than 2 months to order weather stripping that needed to be replaced- would have thought Audi could do better. More

Good experience Great follow up no buyers remorse :). I also liked when it was time to sign paperwork in finance it was quick and painless. Very happy overall. Great follow up no buyers remorse :). I also liked when it was time to sign paperwork in finance it was quick and painless. Very happy overall. More

Buying a pre owned vehicle Thanks to Isabela Tanase, I felt very confident in purchasing my car from Hoffman Estates. Great customer service and communication. Would recommend t Thanks to Isabela Tanase, I felt very confident in purchasing my car from Hoffman Estates. Great customer service and communication. Would recommend to family/friends. More

Exceptional Service, beginning to end Isabela was the best sales person that i had worked with in decades. Detail-oriented, good listener, very responsive. Took ownership of the sale f Isabela was the best sales person that i had worked with in decades. Detail-oriented, good listener, very responsive. Took ownership of the sale from start to finish. And her manager, Dan worked with me on exceptions, and he was exceptional as well. They partnered with me to make the sale smooth and simple. I have an Audi dealer less than 3 mikes from my house and I chose to do business at Audi HE because the service was remarkable. More

No pressure/ no nonsense Carlo was wonderful to work with. He was everything you would hope your car buying experience would be. Financing was easy and quick. Everyone was hel Carlo was wonderful to work with. He was everything you would hope your car buying experience would be. Financing was easy and quick. Everyone was helpful and a pleasure to work with, More

Great customer service Audi of Hoffman Estates always provides excellent customer service whenever I take my car in for routine maintenance. They fully explain what work wi Audi of Hoffman Estates always provides excellent customer service whenever I take my car in for routine maintenance. They fully explain what work will be done and have my car ready when they say they will. I like the videos from the mechanics explaining what the condition of the car. More

First Service My first service appointment which included a recall. I was impressed with the video and complete outline of the status of my car. It makes a female My first service appointment which included a recall. I was impressed with the video and complete outline of the status of my car. It makes a female feel more secure knowing the status. The car wash is always a plus! More

Total fiasco Requested replacement of front brake pads, but after 2 hour wait, got only evaluation of vehicle, which told me nothing I didn’t already know ... no w Requested replacement of front brake pads, but after 2 hour wait, got only evaluation of vehicle, which told me nothing I didn’t already know ... no work of any kind was done. Going to independent shop for brake work. More