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Audi Hoffman Estates
Hoffman Estates, IL
5,737 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,737 reviews
June 07, 2019
Wait time growing I like doing business with Audi of Hoffman. It has always been and enjoyable experience people are friendly and attentive. My past few visits I’ve I like doing business with Audi of Hoffman. It has always been and enjoyable experience people are friendly and attentive. My past few visits I’ve noticed that the wait time is higher. There is even a wait to check in. I did over hear someone say that they are short staffed. My only issue would be to decrease wait time. More
by MMMARTINHM
Verified CustomerEmployees Worked With
Mike Torelli
June 06, 2019
Excellent service as usual I’ve been having my vehicles serviced here for 10+ years and they do an A+ job each and every time. No upsells, no BS just a honest diagnostic of the I’ve been having my vehicles serviced here for 10+ years and they do an A+ job each and every time. No upsells, no BS just a honest diagnostic of the problem and a quick fix. More
by Jspietr
Employees Worked With
Ted McConnell, Rick Kelstrom, Mike Torelli, Mike Colles
June 06, 2019
Completed work on time Good experience. Dropped off car in the morning for 15k service and tire rotation. Done on time and used text updates. Car washed when and mats cl Good experience. Dropped off car in the morning for 15k service and tire rotation. Done on time and used text updates. Car washed when and mats cleaned when I picked up. More
by KLEBBAFAM
Employees Worked With
Mike Torelli
June 05, 2019
Great dealership, nice service, good pricing We bought an Audi Q5 from Valentina, she has great product knowledge, was patient with our needs. Provided superb customer service and was with us fro We bought an Audi Q5 from Valentina, she has great product knowledge, was patient with our needs. Provided superb customer service and was with us from start to end of the purchase. More
by HIREN619
Employees Worked With
Valentina Maciunas
June 04, 2019
Great service, low pressure, friendly experience We had a great experience working with Mike and the whole Hoffman Estates team. Mike is friendly, knowledgeable, and willing to advocate for his clie We had a great experience working with Mike and the whole Hoffman Estates team. Mike is friendly, knowledgeable, and willing to advocate for his clients. Overall, our whole purchase experience was very efficient and pleasant. More
by Dave B.
Employees Worked With
June 04, 2019
Best Dealership around!!! Had the pleasure of dealing with Scott Hall and Brian Morris. First class guys and will only service my 2018 R8 here. Look forward to my next visit. Had the pleasure of dealing with Scott Hall and Brian Morris. First class guys and will only service my 2018 R8 here. Look forward to my next visit. More
by MARKRTUMMILLO
Employees Worked With
Scott Hall, Brian Morris , Ted McConnell
June 04, 2019
Rick is the best service advisor gets the job done Always fast and always on time 10/10 rating Use the best and only Rick service advisor gets the job done Always fast and always on time 10/10 rating Use the best and only Rick More
by Overdrive Motors
Employees Worked With
Rick Kelstrom
June 04, 2019
Wonderful experience I came in for a diagnostic because of my check engine light being on and was treated fantastic. My car is fixed and I am extremely pleased with the s I came in for a diagnostic because of my check engine light being on and was treated fantastic. My car is fixed and I am extremely pleased with the service. Also the complimentary car wash was an added bonus to the exceptional service I received. RICK is AWESOME!!!! More
by DRISSA901
Employees Worked With
Rick Kelstrom
June 04, 2019
Not satisfied They didn’t check the oil level and the way back from service the low oil light lit up and have to go back again They didn’t check the oil level and the way back from service the low oil light lit up and have to go back again More
by Vindhya
Employees Worked With
Rick Kelstrom
June 04, 2019
Audi A7 review Moved to Illinois from texas and chose Hoffman Estates Audi to change the window tint on car and perform warranty repairs. They did an excellent job a Moved to Illinois from texas and chose Hoffman Estates Audi to change the window tint on car and perform warranty repairs. They did an excellent job and even sent a video of the work they had done. First rate service. More
by MDGRANTHAM
Employees Worked With
Rick Kelstrom
