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Audi Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Experience with my Q7 What a great dealership! From the time I walked in, I was impressed by all of their knowledge and professionalism from every employee that I met! What a great dealership! From the time I walked in, I was impressed by all of their knowledge and professionalism from every employee that I met! They went into detail about every aspect of the car and made the entire process easy and seamless! More
Excellent customer service First of all, they don’t judge apperance, they help with the same profesionalist to everyone. They answered all my questions and showed me things that First of all, they don’t judge apperance, they help with the same profesionalist to everyone. They answered all my questions and showed me things that even I didn’t know about Audi. Thank you for all your help guys! More
Great Buying Experience We had a fantastic experience purchasing our new vehicle from Audi Hoffman Estates. Carlo was incredibly helpful and the negotiations felt smooth and We had a fantastic experience purchasing our new vehicle from Audi Hoffman Estates. Carlo was incredibly helpful and the negotiations felt smooth and easy. Nobody pushed us excessively hard to make purchases we were clearly not comfortable with like other dealerships do, which made the entire process feel surprisingly stress free. Carlo and the dealership were both extremely accommodating with our needs. We would certainly recommend both going to Audi Hoffman Estates and having Carlo Gilli Jr. be your salesman. Great experience all around. More
Fast, courteous and professional service provided! The airbag recall was attended to in a timely fashion, taking care of me upon arrival, and making sure I was informed as they provided service. The airbag recall was attended to in a timely fashion, taking care of me upon arrival, and making sure I was informed as they provided service. More
In for 15K service (2017 Q5) I live on the North side but drive out to Hoffman Estates because this Audi dealership has really good service. They are very organized, and did the s I live on the North side but drive out to Hoffman Estates because this Audi dealership has really good service. They are very organized, and did the service in the amount of time they said it would. More
Purchase with trade experience Provided valuable info about my car & quick and courteous service ... even gave me a loaner when service was going to take longer than expected.. Aft Provided valuable info about my car & quick and courteous service ... even gave me a loaner when service was going to take longer than expected.. After going over the car! More
New S7 purchase The team went out of their way to make it an awesome experience for me. I needed snow tires on short notice, and they made it happen for me. Great wo The team went out of their way to make it an awesome experience for me. I needed snow tires on short notice, and they made it happen for me. Great work! More
Quick Service Appointment The Service Department was able to get me in quickly (a couple of hours after I called to make an appointment), and provided excellent communication b The Service Department was able to get me in quickly (a couple of hours after I called to make an appointment), and provided excellent communication before, during and after the 45,000 mile check-up. More
Service Department Thank you Mike Colles for doing an excellent job servicing my vehicle on 12/6/2018. Very satisfied with the outcome. Again, thank you Mike Colles keep Thank you Mike Colles for doing an excellent job servicing my vehicle on 12/6/2018. Very satisfied with the outcome. Again, thank you Mike Colles keep up the good job. More
Great Customer Service I had a flat tire on my Audi A4 S line, and did not know if the Audi dealership repair tires, I called up Rick and he stated that they did not. He re I had a flat tire on my Audi A4 S line, and did not know if the Audi dealership repair tires, I called up Rick and he stated that they did not. He referred me too a local place that repair tires if I did not want to purchase a brand new one. I went to Discount Tires, and was not comfortable with them working on my Audi, and decided to stop the process and call Rick back at the dealership; He welcomed me with open arms, took care of the problem with no regrets. Thanks Rick in the service department. More