Audi Hoffman Estates

everything was fine I have been doing business with Hoffman Audi since 2015 both in sales and service. The service dept. has always taken very good care of me and gone ou I have been doing business with Hoffman Audi since 2015 both in sales and service. The service dept. has always taken very good care of me and gone out of their way to make sure things were right. I have purchased two new autos there and would not hesitate to buy a third. Eddie Duranovic made sure to answer all of my questions and explain the use of every aspect of my new Audi. Audi Hoffman Estates is a wonderful dealership with a great team of people working there. More

But Audi Audi has the best service. They always listen and are professional . They found a loner for us during service which was very helpful. We will always b Audi has the best service. They always listen and are professional . They found a loner for us during service which was very helpful. We will always buy Audi. More

Amazing service The service was excellent. The staff went above and beyond to service my needs. I recommended My sister her car is there being serviced as well beca The service was excellent. The staff went above and beyond to service my needs. I recommended My sister her car is there being serviced as well because they took such good care of me i wanted to make sure my sister had the same experience. More

Safety Recall Excellent reception, nice Lorene ready to go, sent video of any maintenance, called as soon as it was ready and very clean car waiting!!!! Thank you Excellent reception, nice Lorene ready to go, sent video of any maintenance, called as soon as it was ready and very clean car waiting!!!! Thank you More

Smooth process You drive in, they quickly get the paperwork completed, loaner car ready, video of the service they did, quick pickup at the cashier. No fuss to get You drive in, they quickly get the paperwork completed, loaner car ready, video of the service they did, quick pickup at the cashier. No fuss to get the recall taken care of. More

Freat Service and follow-up Had an efficient and complete diagnostic visit - then excellent scheduling and servicing to complete the repairs needed for our Audi. I appreciate th Had an efficient and complete diagnostic visit - then excellent scheduling and servicing to complete the repairs needed for our Audi. I appreciate that they meet you as you drive in and communicate throughout the repair process. More

No hassle, friendly staff, timely manner serviced I could take my car many other places to get serviced, but I trust Audi Hofdman Estates. It gives me a piece of mind that my car is in good hands. I could take my car many other places to get serviced, but I trust Audi Hofdman Estates. It gives me a piece of mind that my car is in good hands. More

Trust I was really impressed with their notification of findings with the vehicle. Perhaps this is something that has been around for quite some time, but f I was really impressed with their notification of findings with the vehicle. Perhaps this is something that has been around for quite some time, but first time I have experienced. Dropped my car off in the morning for 50K service and a refrigerant leak, I told them that I was able to smell coolant burning when I would park the car in the garage. Later that morning, I received a text and an email containing a video that pinpointed the needed repairs, and also let me know what needed to be done to get to the area where the repairs were needed. Very easy to trust when you can see exactly what was going on with the car. More

Great experience and excellent service Recommend this dealership to any Audi owners in the area. Ted Mconnel was very informative on the repairs being done on my vehicle and had the vehicle Recommend this dealership to any Audi owners in the area. Ted Mconnel was very informative on the repairs being done on my vehicle and had the vehicle ready in a sufficient time More

Mike Torelli is the best! Mike is always willing to go above and beyond with my S5 convertible! Whether it’s a tire issue, or any big or small item needing attention, Mike take Mike is always willing to go above and beyond with my S5 convertible! Whether it’s a tire issue, or any big or small item needing attention, Mike takes care of me. I would not consider another dealer for my service needs! More