Audi Hoffman Estates

Valentina is the best! Valentina was very helpful and patient with me as I switched between wanting a sedan or SUV. Once I decided on a Sedan she helped me make a great deci Valentina was very helpful and patient with me as I switched between wanting a sedan or SUV. Once I decided on a Sedan she helped me make a great decision and took the extra time to walk me through all the features and how to use them More

Very pleasant service appointment! Very pleasant service appointment at Audi! Mike Torelli checked in my Audi promptly, the work was completed in less than anticipated time and the staf Very pleasant service appointment at Audi! Mike Torelli checked in my Audi promptly, the work was completed in less than anticipated time and the staff was the Best and the work was perfect! I am researching options for trading my Q5 for a new Q3 and Dean Turner was the kindest, the most patient, professional staff, he answered all my hundreds of questions and made me feel at home. Dean Turner is the most amazing nice, kind Audi expert! More

Purchased a new A5 Valentina was a pleasure to work out a deal with. She was very knowledgeable about the new Audi products and showed me all the features . Valentina was a pleasure to work out a deal with. She was very knowledgeable about the new Audi products and showed me all the features . More

Great experience & staff I had a great experience working with Adelina Grama in purchasing my new car and trading in an older vehicle. As a woman, I loved working with another I had a great experience working with Adelina Grama in purchasing my new car and trading in an older vehicle. As a woman, I loved working with another woman sales person. Adelina made the purchase as fun and as smooth as possible. I would highly recommend her as well as the dealership to any of my friends and family. Friendly staff and great service! More

Professional I brought my vehicle in for a routine service but was extremely grateful that a torn CV Boot issue was brought to my attention and fixed before any da I brought my vehicle in for a routine service but was extremely grateful that a torn CV Boot issue was brought to my attention and fixed before any damage to the axle occurred. I am always impressed with Audi Hoffman Estates attention to detail. More

No time for a used car customer I had identified 4 used cars from their website that I was interested in test driving and purchasing one of them. Excited they had all 4 I was intere I had identified 4 used cars from their website that I was interested in test driving and purchasing one of them. Excited they had all 4 I was interested in Q7, Q5, Toureq and MDX. After arriving and explaining we were looking to test drive these the front desk salesman told us he wouldn't do that and maybe 1 or 2 he could give us the time for. We were the only customers in the showroom or parking lot and when we drove by an hour later that appeared to still be the case. Why promote used cars on your website if you are not willing to spend time with a customer showing them? Very disappointed in the manner in which we were treated but luckily we were able to find a nice Acura dealer down the street more than happy to help us with a used car to purchase. More

Very friendly and attentive! Rick was awesome, kept me advised of the status of my car. The service took quite a bit longer than I originally expected, but other than that my vis Rick was awesome, kept me advised of the status of my car. The service took quite a bit longer than I originally expected, but other than that my visit was great! More

Very Professional I arrived early for my appointment and they started the process immediately. The text message updates, with accompanying video were a nice touch. Th I arrived early for my appointment and they started the process immediately. The text message updates, with accompanying video were a nice touch. Their time estimate for completing the service was accurate. First service at this dealer and it was excellent. More

General Check pre trip Before taking a series of long weekend road trips wanted car checked. Found battery tested bad and AHE replaced it at no charge since car was recently Before taking a series of long weekend road trips wanted car checked. Found battery tested bad and AHE replaced it at no charge since car was recently purchased as Certified. Mike Torelli was easy to work with and good at interpreting my vague descriptions of auto symptoms. I was very pleased, no questions or issues, very honorable solution. More

Outstanding Service Your staff (Sabina) took care of us in a first class way ... will definitely recommend to my friends and families. Thank you so much for the awesome Your staff (Sabina) took care of us in a first class way ... will definitely recommend to my friends and families. Thank you so much for the awesome experience More