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Audi Hoffman Estates
Hoffman Estates, IL
5,737 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,737 reviews
February 22, 2017
Pleasant and efficient I came in for my first service. I purchased my car from this dealer last year. I have no complaints about my visit. Nice clean environment! I came in for my first service. I purchased my car from this dealer last year. I have no complaints about my visit. Nice clean environment! More
by AudiA5!
Employees Worked With
Ted McConnell
February 21, 2017
Service to repair tire sensor malfunction Great work by Ted to provide alternatives to repairing the tire sensors, setting up the service and providing loaner needed for afternoon appointment. Great work by Ted to provide alternatives to repairing the tire sensors, setting up the service and providing loaner needed for afternoon appointment. Support from Ted has always been outstanding. More
by doug
Employees Worked With
Ted McConnell
February 18, 2017
Quick, professional and friendly. Quick, professional and friendly service department. Service advisor was experienced, knowledgeable, and helpful. I am very satisfied with having my v Quick, professional and friendly service department. Service advisor was experienced, knowledgeable, and helpful. I am very satisfied with having my vehicle serviced at Audi Hoffman Estates. More
by Ronald Robinson
Employees Worked With
Eric Defort
February 15, 2017
Recall appt and annual service appt worked out just great Excellent service appt.. Everything was explained. I was offered options. Time was exactly to expectations. I was given info and phone numbers to take Excellent service appt.. Everything was explained. I was offered options. Time was exactly to expectations. I was given info and phone numbers to take home and use for a later date. More
by No
Employees Worked With
Eric Defort
February 15, 2017
Outstanding as usual I always get great service with kind and professional service consultants (Mike Torelli). I enjoy the experience each and every visit to Audi in Hoffm I always get great service with kind and professional service consultants (Mike Torelli). I enjoy the experience each and every visit to Audi in Hoffman Estates. Keep up the great work! More
by Jackweez1
Employees Worked With
Mike Torelli
February 15, 2017
Flat tire Very knowledgeable service technician The job was done very quickly and I got my car cleaned. I would recommend this dealer to everybody. I hope nex Very knowledgeable service technician The job was done very quickly and I got my car cleaned. I would recommend this dealer to everybody. I hope next time I get the same treatment. More
by Bogdank
February 12, 2017
Always a pleasure I have always had a good experience when taking my car in for service. Very convenient and comfortable atmosphere and the people are very attentive. I have always had a good experience when taking my car in for service. Very convenient and comfortable atmosphere and the people are very attentive. More
by Jayjay
Employees Worked With
Mike Torelli
February 11, 2017
Great Service They called in advance to confirm the appointment and worked out the right date when their wheel repair service was available. Despite my 11:00AM a They called in advance to confirm the appointment and worked out the right date when their wheel repair service was available. Despite my 11:00AM appointment, a loaner was available as requested and everything was done the same day. More
by bil1l
Employees Worked With
Eric Defort
February 09, 2017
Great Place Top notch service. Very happy with Eric and everyone there. They keep me informed and have yet to let me down. Would recommend them to everyone. Top notch service. Very happy with Eric and everyone there. They keep me informed and have yet to let me down. Would recommend them to everyone. More
by johnquinn528
Employees Worked With
Eric Defort
February 08, 2017
Used Audi A6 Purchase I went in knowing the car I was interested and a price I was willing to pay. Once I drove it and decided to move forward, the overall process was smo I went in knowing the car I was interested and a price I was willing to pay. Once I drove it and decided to move forward, the overall process was smooth. More
by Buyer
