Audi Hoffman Estates

Flat tire Very knowledgeable service technician The job was done very quickly and I got my car cleaned. I would recommend this dealer to everybody. I hope nex Very knowledgeable service technician The job was done very quickly and I got my car cleaned. I would recommend this dealer to everybody. I hope next time I get the same treatment. More

Always a pleasure I have always had a good experience when taking my car in for service. Very convenient and comfortable atmosphere and the people are very attentive. I have always had a good experience when taking my car in for service. Very convenient and comfortable atmosphere and the people are very attentive. More

Great Service They called in advance to confirm the appointment and worked out the right date when their wheel repair service was available. Despite my 11:00AM a They called in advance to confirm the appointment and worked out the right date when their wheel repair service was available. Despite my 11:00AM appointment, a loaner was available as requested and everything was done the same day. More

Great Place Top notch service. Very happy with Eric and everyone there. They keep me informed and have yet to let me down. Would recommend them to everyone. Top notch service. Very happy with Eric and everyone there. They keep me informed and have yet to let me down. Would recommend them to everyone. More

Used Audi A6 Purchase I went in knowing the car I was interested and a price I was willing to pay. Once I drove it and decided to move forward, the overall process was smo I went in knowing the car I was interested and a price I was willing to pay. Once I drove it and decided to move forward, the overall process was smooth. More

Thank you Carlo! I bought my first car from Carlo this past weekend. Carlo treated me well and as a result I will make an effort to do business with him again. If you I bought my first car from Carlo this past weekend. Carlo treated me well and as a result I will make an effort to do business with him again. If you are looking to purchase an Audi, go to Audi Hoffman Estates and ask for Carlo! More

Carlo is the man! This is the SECOND luxury car we have purchased with Carlo Gilli, Jr. as our Salesperson! Actually, I was down the road checking out another luxury b This is the SECOND luxury car we have purchased with Carlo Gilli, Jr. as our Salesperson! Actually, I was down the road checking out another luxury brand at a competitor, then decided to check out the Audi Q5. We knew Carlo from 4 years earlier and were pleased to know he is now with Audi of Hoffman Estates. We definitely wanted to work with Carlo again, and waited 45 minutes as he finished up with his current customer. Carlo took great pride in extolling the virtues of the Audi brand, and showcasing the various models. Later, during my Q5 test drive, Carlo went to great lengths to point out and describe the various features of this SUV. When it was time to pick up and drive my new Q5 home, Carlo took the time to illustrate and demonstrate the functions of those same features and technology, wanting me to fully understand and enjoy the most my new car has to offer. Throughout the entire sales experience, Carlo conducted himself in a most pleasant and professional manner. There was never any sales pressure, Carlo truly wants his customer to have a favorable driving/ownership experience ..... or the "Audi Experience" as he refers to it. I think Carlo was just as excited for me as I was excited to sit in that driver's seat and drive my new Q5 off the showroom floor! The car drives like a dream. I look forward to many years of an enjoyable driving experience! Thanks Carlo! More

Great experience working with Them We were very happy with this dealership and would recommend to a friend. They were no pressure and met out needs for sales and financing. We were very happy with this dealership and would recommend to a friend. They were no pressure and met out needs for sales and financing. More

2011 looks brand new My 2011 Q5 looks and runs like it's new. I've only ever taken it to the dealership and the continuously do an excellent job! Thank you ! My 2011 Q5 looks and runs like it's new. I've only ever taken it to the dealership and the continuously do an excellent job! Thank you ! More

Excellent and smooth As always Eric was great. The word that was done was perfect. While there Carlo assisted in answering some of my questions about our new vehicle. Th As always Eric was great. The word that was done was perfect. While there Carlo assisted in answering some of my questions about our new vehicle. The whole team is fantastic. More