Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
6,351 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
Contact Dealership
View Awards

1200 W Golf Rd

Hoffman Estates, IL

60169

Directions

By Type

Showing 6,351 reviews

July 30, 2026

I make an appointment 2 weeks in advance, bring my car in for the 9:00am appointment and Audi can't complete simple services in one day. Amazing! Also, I presented coupons which had been mailed directly to m More

by tomac9194
Recommend Dealer
No
Print
Aug 03, 2026 -

Audi Hoffman Estates responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

July 29, 2026

They were very through with the inspection and to fix the immediate problem on the vehicle. More

by rick.divito
Recommend Dealer
Yes
Employees Worked With
Tim M
Print
Jul 29, 2026 -

Audi Hoffman Estates responded

We’re glad our technicians performed a detailed inspection on your Audi Q5 and resolved the immediate concern. Thank you for choosing us for your service needs, and we look forward to assisting you again.

July 28, 2026

Everything was great. I was greeted promptly. I was kept informed of what was going on. More

by ELIZABETHZIGMONDLOPINA
Recommend Dealer
Yes
Employees Worked With
Anthony Buchanan
Print
Jul 28, 2026 -

Audi Hoffman Estates responded

We’re pleased your Audi SQ5 service began with a prompt greeting and consistent updates. It’s great to know our team kept you informed throughout the process. Thank you for trusting us with your vehicle.

July 28, 2026

Excellent Everything went very well whatever you guys promised you guys did it thank you More

by Adam2017
Recommend Dealer
Yes
Employees Worked With
Also
Print
Jul 28, 2026 -

Audi Hoffman Estates responded

We’re glad to hear everything went smoothly and that our team delivered on every promise for your Audi A4. Thank you for trusting us with your service, and we look forward to assisting you again.

July 28, 2026

Was very friendly. Took me through everything step by step. Called me to let me know how repairs were progressing and what was needed. More

by maryg2122
Recommend Dealer
Yes
Employees Worked With
Tim M.
Print
Jul 28, 2026 -

Audi Hoffman Estates responded

Thank you for highlighting our team’s friendly approach and clear, step-by-step explanations. We’re glad the progress calls kept you informed throughout your Audi A5 service. Your five-star review means a lot to us.

July 28, 2026

I have been a Long Time Customer of this dealership because of ONE PERSON ..... ANDY. Andy is a 10 on a scale of 5. More

by Hohenadeltjh
Recommend Dealer
Yes
Employees Worked With
Andy. Best Service Manager on the Planet.
Print
Jul 28, 2026 -

Audi Hoffman Estates responded

It’s wonderful to know one of our associates has made such a lasting impression. Thank you for trusting us with your Audi over the years. We look forward to caring for your vehicle again.

July 28, 2026

I am from out of town, I appreciated his clear communication, updates, and setting the right expectations. More

by Ifedapo.sonuga
Recommend Dealer
Yes
Employees Worked With
Tim
Print
Jul 28, 2026 -

Audi Hoffman Estates responded

It’s great you traveled from out of town and found our communication clear. We’re glad the updates and expectations we provided met your needs during your Audi service visit. We look forward to assisting you again in the future.

July 28, 2026

Professional, and very friendly staff. Kudos to my good friend Mr. Andy Emberton who is very helpful and knowledgeable. More

by conbautista73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Emberton, Jim Derosa
Print
Jul 28, 2026 -

Audi Hoffman Estates responded

Delighted to hear our team delivered professional and friendly service for your Audi A3. It’s rewarding to know our efforts met your expectations. We appreciate you trusting us with your vehicle.

July 27, 2026

They are always very thorough and give prompt information which is always appreciated. Thank you guys for all that you do!! More

by JOERLELENIEWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Izewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 27, 2026 -

Audi Hoffman Estates responded

We’re glad our service team provided detailed attention and prompt updates for your Audi A6. Thanks for sharing this feedback. We look forward to assisting you again.

July 27, 2026

Answered my questions. Kept me up to date on what was happening with my car. More

by PMATUSIK69
Recommend Dealer
Yes
Employees Worked With
Tim machonga
Print
Jul 27, 2026 -

Audi Hoffman Estates responded

Thanks for sharing your feedback. We’re glad our team could answer your questions and keep you informed during your Audi service. We appreciate your trust and look forward to helping you again.

1
...
6
7
8
...
636