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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
5,736 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,736 reviews

July 17, 2023

It was a great dealership they helped us with everything we needed and showed that they cared for their customers! More

by alex juszczyk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Audi Hoffman Estates responded

Thank you, Alex! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates!

July 16, 2023

Isabela was great. Great service and no hassles when purchasing and picking up my car. More

by ezielezinski
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Isabela and our team here at Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

July 14, 2023

Iman was amazing! After a not so great start with another salesperson, Iman stepped in and knocked it out the park. I would recommend him to anyone that asks. If I w More

by Don
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Iman Panah
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Jul 14, 2023 -

Audi Hoffman Estates responded

Thank you so much, Don, for choosing Audi Hoffman Estates! Congrats on your new purchase, and let us know if we can be of any more assistance!

July 13, 2023

Sent my wife to an appointment and she described the representative as rude. The issue wasn’t fully addressed. I got a text with a link to the technician’s detailed assessment of the car. The link had a More

by Terence Fon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
See records
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Jul 17, 2023 -

Audi Hoffman Estates responded

Thank you, Terence, for providing this feedback, and we apologize for not providing you and your wife with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 13, 2023

I’m a was wonderful to work with. He answered any questions we had and was a pleasure. More

by Amy
Recommend Dealer
Yes
Employees Worked With
Iman Panah
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Jul 14, 2023 -

Audi Hoffman Estates responded

Thanks, Amy, for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

July 09, 2023

I’m generally wary of dealerships but Carlos made buying a used Tesla a very efficient and pleasant experience. More

by danp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Audi Hoffman Estates responded

Thank you so much for your kind words for Carlos, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

July 08, 2023

Excellent service. From initial fone call to picking up my car. Everyone so nice ! Very kind. Explaining everythg to me More

by LSHEPP2313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

July 08, 2023

Great experience 👍 from start to finish. Would definitely go back for service and purchase new audi More

by BALKAR19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentlemen in the front
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Jul 10, 2023 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

July 07, 2023

Smooth and efficient process to check in, less than quoted wait time for service. Easy check out More

by C-THENNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 07, 2023 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

July 07, 2023

Tim was excellent. Easy quick and comprehensive. A appreciate his professionalism, easy explanation erc Thx! More

by Audia8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in Service
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Jul 07, 2023 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear that Tim and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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