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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,877 Reviews

3,877 Reviews of Audi Hoffman Estates - Service Center

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January 24, 2025

Thanks a lot for your great service guys, as always. The video from the technician very professional and helpful. Great communication and best quality. Audi, the best for the best 💪 More

by IGORI.SCURTU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony , Fabian Jaimes
Jan 26, 2025 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

January 23, 2025

Took great care of me, excellent customer service, complementary coffee and water just no snacks but still excellent service, and the dog made it a 5 star. More

by faquinoramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 22, 2025

Audi Hoffman Estates fit me in quickly and serviced my car right away. I had the car back the same day and the Service Department handled everything very efficiently for me. I am pleased with the outco More

by garciamf61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Escobedo Maritz
Jan 23, 2025 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

January 21, 2025

Worked with Fabian this last Time I went In for an oil change Nice guy, no pressure, had recommendations for next time More

by JTAnada1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian jaimes
Jan 21, 2025 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

January 21, 2025

This was the best experience I’ve had since owning our Q7. Tim was friendly, informative, and honest. We really appreciated him. Our car was also cleaned exceptionally well this time. Thank you! More

by hinds_nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Jan 22, 2025 -

Audi Hoffman Estates responded

Thanks, Nicole, for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

January 20, 2025

The service center personnel greeted me when I drove in, suggested additional services besides my oil change and why they were important, told me the charges up front so I could decide whether or not to ha More

by LibraryLady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 19, 2025

Tim Machonga was a pleasure to work with. Loaner was provided and car was cleaned after service. More

by maugusta88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Jan 20, 2025 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Tim here at Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

January 19, 2025

Prompt reception and quick service received. Very happy with the treatment and service I received. More

by LarryN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't recall service writer.
Jan 20, 2025 -

Audi Hoffman Estates responded

Thank you, Larry, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 19, 2025

Tim was very helpful and took care of our needs very professionally and friendly, thank you! I do not know who worked on our car but it was very professionally and cleaned well, thank you. Cathlyn More

by masoudmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim and Cat
Jan 20, 2025 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

January 18, 2025

The service advisors are all very friendly and courteous. Cesar helped me with my turn signals in a quick and friendly manor and kept me updated the entire time they were doing it. More

by Katlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar De-Reza
Jan 19, 2025 -

Audi Hoffman Estates responded

Thank you, Katlyn, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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