Audi Marietta

Purchase - 2008 Corvette All went well. There were several delays caused by a death in my family. When these occurred, I relied on Rachael Paquin to notify all affected parti All went well. There were several delays caused by a death in my family. When these occurred, I relied on Rachael Paquin to notify all affected parties. Rachael is apparently a natural mediator. Each time I called with a conflict, Rachael handled the notifications of her fellow Audi Marietta employees. More

Exceeded my expectations with one exception. Could not find the new Audi I wanted at my local delaer (had to order the combination) so looked online and found this dealer had the car I was lookin Could not find the new Audi I wanted at my local delaer (had to order the combination) so looked online and found this dealer had the car I was looking for. They way lowballed me on my trade in initially but worked toward a price that was more reasonable after some haggling. When I went to pick up the car the salesman was very professional and did a great job in preparing the car for me to pick up! A technology associate did a good job of going over the car with me and explaining all the features, how everything worked, etc.! The one complaint I had was the sales manager experience, he tried to push me on 2 or 3 extra packages (extended warranty, a prepayed service plan, another plan that covered certain maintanence). When I told him I had been burned by buying a similar plan in the past he persisted in trying to get me to commit to one of these plans, telling me how much money I would save in the long run etc., I made it quite clear I was not interested. He would not seem to take no for an answer, which was aggravating. After he gave up he later revisited trying to sell me one of these plans again after all the paperwork was signed. What would have been a 5 star transaction was downgraded to a 4 because of this. I would hope these dealers learn if the customer is not interested in these extended plans to please give up on it and not badger us or we will look for a different dealer next time! Despite this, Jim Ellis Audi exceeded my expectations and I would recommend them, just watch out for the business manager and be firm with him! More

Superb service. Great support by the service department--superb customer service. The process was easy. My car was finished on-time as promised. The entire staff was Great support by the service department--superb customer service. The process was easy. My car was finished on-time as promised. The entire staff was very helpful. More

Excellent service thank you for the prompt service and excellent follow up David Kim. From drop off to pickup the process went smooth and was completed in 1 day. thank you for the prompt service and excellent follow up David Kim. From drop off to pickup the process went smooth and was completed in 1 day. More

Fast service, quality work! Brought my 2017 Q5 in for recall service. Hadn’t been able to wash my car in 2 months due to weather and holidays. Work was done ahead of schedule on Brought my 2017 Q5 in for recall service. Hadn’t been able to wash my car in 2 months due to weather and holidays. Work was done ahead of schedule on time and my car came out beautifully clean. Well done! More

Wonderful! I could not have asked for a better experience. Everyone who I came in contact with, even the people who were not directly working with me were unbel I could not have asked for a better experience. Everyone who I came in contact with, even the people who were not directly working with me were unbelievably kind and attentive. More

Best experience buying a car ever This dealership is awesome. Buying a car can be very stressful. Had a horrible exoeryat another dealership and I was just over the whole thing. Found This dealership is awesome. Buying a car can be very stressful. Had a horrible exoeryat another dealership and I was just over the whole thing. Found the car online I wanted and drove over an hour to test drive. Tyler was an incredible your man with manners a mama would be proud of. Went out of their way to help make this experience a good one and they succeeded. I would totally buy my next car here. Thank you thank you thank you! More

Excellence service and professionalism Great service. Everyone was very professional. Waiting room is comfortable with free coffee and drinks. Service was done in less time than what wa Great service. Everyone was very professional. Waiting room is comfortable with free coffee and drinks. Service was done in less time than what was quoted. More

AMAZING. I brought my car in for an oil change. Jayson is amazing, looked over my car with me and told me exactly what i needed. Tech was great as well. I brought my car in for an oil change. Jayson is amazing, looked over my car with me and told me exactly what i needed. Tech was great as well. More

Complicated service problem I am working with Audi to solve a complicated service problem with my vehicle. Work in progress but the service people listed below have been friendl I am working with Audi to solve a complicated service problem with my vehicle. Work in progress but the service people listed below have been friendly and helpful. More