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Audi Marin

San Rafael, CA

Overview
Employees
Reviews
Vehicles
4.8
629 Reviews
Audi Marin delivers a luxury automotive experience designed for drivers throughout Marin County, San Francisco, and the greater Bay Area. Our team is committed to providing a transparent, personalized approach to every interaction, whether you’re exploring the latest Audi models, shopping certified pre-owned vehicles, discovering Audi Sport performance, or servicing your vehicle with factory-trained technicians. We take pride in building lasting relationships through professionalism, attention to detail, and exceptional client care. From Mill Valley and San Rafael to Tiburon, Sausalito, and Napa, Audi enthusiasts choose Audi Marin for a modern retail experience that reflects the innovation and sophistication of the Audi brand. As part of indiGO Auto Group, Audi Marin is proud to represent a collection of world-class luxury automotive retailers dedicated to delivering elevated ownership experiences.
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700 Francisco Blvd W

San Rafael, CA

94901

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Showing 629 reviews

July 09, 2026

High quality work, good service advisor, lovely facilities, but prices (especially labor rate) are too high. More

by AML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2026 -

Audi Marin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Marin!

July 09, 2026

I appreciated that my service advisor stayed in contact throughout the process because they discovered additional problems. She explained things well. More

by juliebiagini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2026 -

Audi Marin responded

It’s encouraging to hear our service team stayed in touch throughout and clearly explained the additional issues they identified. We’re glad the updates and explanations were helpful. Enjoy driving your Audi A4.

July 08, 2026

Exceptional oil change experience. Really appreciated Espresso bar/snack hospitality. Can’t wait to return. Thanks to all!! More

by hughmburke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Poarch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francis Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Paine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2026 -

Audi Marin responded

It’s great to hear the oil change for your Audi Q5 went smoothly and that our espresso bar and snacks made your visit more enjoyable. We look forward to welcoming you back soon!

July 08, 2026

Greeted right away. Service on time. Great snacks and timely repair. Gary is fantastic. Thanks More

by carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Poarch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2026 -

Audi Marin responded

We’re pleased you felt welcomed right away and that your service was completed on time. Gary will be thrilled to know you enjoyed his help and our refreshments. Thank you for trusting us with your Audi, and we look forward to your next visit.

July 07, 2026

Beyond miserable. They fleeced me and took me to the cleaners. Looked me in the eye, lied about the estimate, then charged me nearly 3x the estimate. Communication was More

by Audi Hates You
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willy and manager
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Jul 08, 2026 -

Audi Marin responded

Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration regarding the estimate, communication, and final charges. At Audi Marin, we strive to provide transparent service and exceptional customer care, and we're disappointed to learn we did not meet those expectations. We'd appreciate the opportunity to discuss your experience and address your concerns directly. Please contact our Service Director, Ivan Chavez, at ichavez@indigoautogroup.com or 415.460.4140 at your convenience.

July 07, 2026

Excellent service, very responsive, managed expectations properly. The representative was great and handled all my needs to my satisfaction More

by Andrew.dick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure - 5 stars
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Jul 07, 2026 -

Audi Marin responded

Thank you for your kind words. We’re glad our team stayed responsive and set clear expectations during your Audi A6 e-tron service. Please feel free to reach out if we can assist you again.

July 07, 2026

Audi Marin fixed an issue where our AC was automatically shutting itself off. They fixed it speedily and we were back on the road with functioning AC in record time. Thanks! More

by ryjennings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Poarch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

Audi Marin responded

We’re glad to hear your Audi Q5’s AC issue was resolved quickly. Thank you for recognizing Gary’s efficient service and fast turnaround. Please let us know whenever we can assist you again.

July 07, 2026

Wonderful experience. Pete was friendly, knowledgeable and very professional. Could not have had a better experience. More

by svermut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Saradis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Noland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

Audi Marin responded

Thank you for letting us know about your great experience. Peter was glad to assist you and provide knowledgeable, professional service. Enjoy your new Audi and we look forward to welcoming you back.

July 07, 2026

The team was fantastic. The whole experience was amazing. Love the look and drive of the car. More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Gastelum
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Jul 07, 2026 -

Audi Marin responded

Thanks for letting us know our team provided an outstanding experience and that you’re loving your new Audi Q5. We’re delighted the styling and driving dynamics are exceeding your expectations.

July 06, 2026

Jason was great! ! He was very knowledgeable and quick to update me. A pleasure to work with. More

by mary.beiting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2026 -

Audi Marin responded

We’re thrilled Jason could provide the timely updates and expertise you needed during your Audi A5 service. It’s a pleasure to know the process was smooth and that you felt well-informed. We appreciate your 5-star review and hope to assist you again soon.

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