Audi Naples

Great customer service Michael Shutt contacted me over the phone and put me in contact with Wayne Clarke Great experience, everything went smooth, got a good deal, they we Michael Shutt contacted me over the phone and put me in contact with Wayne Clarke Great experience, everything went smooth, got a good deal, they were very professional would recommend. More

Car sales for the 21st Century Mike and Jamie Schutt were an absolute joy to deal with in my recent Q7 purchase. They were incredibly responsive and reasonable in the negotiation o Mike and Jamie Schutt were an absolute joy to deal with in my recent Q7 purchase. They were incredibly responsive and reasonable in the negotiation of both my new car purchase AND (perhaps more importantly) the value of my trade in. Too often, the salesperson and the used car department don't help each-other enough. In this case, they did a great job to get both sides of my transaction done. Customer service-wise, this could not have been any better. Mike and I conducted the entire transaction over the phone, via email and via text with all paperwork sent to my home via overnight Fedex. I found the car I wanted via TrueCar, but none of the local Miami dealers would honor the transaction and none even got close on the trade-in value of my old car. Mike and Jamie understand how Millenials purchase things. We use apps to order food, Uber to order a ride, Amazon to buy stuff, and we watch TV on Netflix. There is absolutely no reason why car purchases cant' be done the same way. Until the rest of dealerships catch up with Mike and Jamie, there shouldn't be an Audi buyer under 40 years old making a purchase ANYWHERE but at Audi of Naples. More

Excellent buying & driving experience From the first moment of contact, everyone I dealt with at Audi Naples were accommodating and proficient. The vehicle was brought to my office for a From the first moment of contact, everyone I dealt with at Audi Naples were accommodating and proficient. The vehicle was brought to my office for a test drive rather than having to visit the dealership which I greatly appreciated. Truly an enjoyable experience. More

flawless transaction My recent experience with Brian and Jaime was excellent. It was quick and easy and Jamie exceeded my expectations. The staff was friendly and helpful My recent experience with Brian and Jaime was excellent. It was quick and easy and Jamie exceeded my expectations. The staff was friendly and helpful and the process was quick and easy. I would recommend this dealership and sales team to any of my family or friends. More

purchasing a new vehicle I went to Naples Audi and was greeted promptly by Michael Schutt (Internet Sales). He then advised me that he would turned me over to Chris Torres, w I went to Naples Audi and was greeted promptly by Michael Schutt (Internet Sales). He then advised me that he would turned me over to Chris Torres, who is an Audi specialist. I spoke with Chris briefly about what I was interested in, and he had already had a vehicle for me to view. We went outside where he went over the vehicle in detail. He was also able to answer any question I had. I was also introduced to several other employees. All were very courteous and professional. The dealership was was very clean and they offered different amenities for their customers while waiting for service. Overall my experience was excellent, and I commend Chris Torres for his knowledge of the Audi and his professionalism. More

Great Team of People Awesome team! Would highly recommend purchasing a car through them and Robert was a great help. Was able to get approved fast and you can tell the who Awesome team! Would highly recommend purchasing a car through them and Robert was a great help. Was able to get approved fast and you can tell the whole team is for your best interest. More

Business professional Michael and Wayne went beyond all expectations to assist me and my family in buying a used car. The price was right car was described to me over the p Michael and Wayne went beyond all expectations to assist me and my family in buying a used car. The price was right car was described to me over the phone and filled my expectations exactly it was very friendly and no pressure More

Great Experience! My family and i had a great experience at Audi Naples this past weekend. I researched/ test drove many cars before i came to the conclusion that i wa My family and i had a great experience at Audi Naples this past weekend. I researched/ test drove many cars before i came to the conclusion that i wanted to purchase an Audi. While visiting other dealerships i encountered pushy, aggressive sales consultants. It was the complete oppostie at Audi. Jamie was very knowledegable about the car and made the process very enjoyable. After purchasing the vehicle he went through every feature/ gadget to make sure i felt completly comfortable before i drove off the lot. The following day Jamie even called to check in to make sure i did not have any additional questions/ concerns about the vehice! Great experience- would definitly recommend!!! More

Outstanding work for a disabled Vet We needed a vehicle with unusual characteristics: head rest of passenger seat had to be removable, seat had to recline fully to marry with rear passen We needed a vehicle with unusual characteristics: head rest of passenger seat had to be removable, seat had to recline fully to marry with rear passenger side seat. My wife is a decorated disabled vet and we must travel by land from South Florida to CT monthly -ability to recline is key, as is excellent mileage and reliability. Audi of Naples turned up the perfect vehicle. Michael Schutt fielded my email query, did his homework, and established that the seat could be maneuvered in just the way we require. Without him, this deal would not have been done. Mike Pierne was excellent to work with: low key but determined, exceedingly well informed. The transaction was smooth and the briefing Mike gave on the vehicle was the most complete and intelligible I have experienced in many years of buying new vehicles. More

Transparent and Fair Internet Transaction First time in 40 years I purchased a car over the internet. Mr. Michael Schutt and Mr. Mast made me very comfortable with full disclosures about the First time in 40 years I purchased a car over the internet. Mr. Michael Schutt and Mr. Mast made me very comfortable with full disclosures about the vehicle and prior service/ownership of the car. They answered all of my questions promptly and to my satisfaction. The vehicle was Audi certified, had an excellent carfax report and Mr. Schutt did a 360 degree inspection of the car with me by phone. He took the time to explain every minor blemish and how he would have the car detailed to remove them. He did exactly what he said he would do and the car arrived in the exact condition described. I trust the dealership and would certainly go back to Naples if they had the car I wanted. More