Audi Palo Alto

High end sports car returned with 11 miles more then the 'returned' mileage on the paperwork. Service advisor had no explanation; clearly someone at the dealer took the car for a joy ride. 'returned' mileage on the paperwork. Service advisor had no explanation; clearly someone at the dealer took the car for a joy ride. More

We had a great experience at Audi Palo Alto. Marc was patient and understanding as we worked through everything. We never felt pressure to buy, and came home with a car we love. We can't wait to drive ou patient and understanding as we worked through everything. We never felt pressure to buy, and came home with a car we love. We can't wait to drive our new Audi certified A4! More

This is the best dealership I have ever dealt with. They get me in and out expeditiously every time. Even when a rental car is involved. They communicate via text and email so I know the status of my vehicl get me in and out expeditiously every time. Even when a rental car is involved. They communicate via text and email so I know the status of my vehicle. This is not the closest dealer to me but the extra time I spend to get to this dealer is well worth it. More

Excellent new dealership changed Special Thank to John Excellent new dealership changed Special Thank to John Su advisor quick response opened files as well as .. Huynh Quan and mechanic Liu Liu sent vid Excellent new dealership changed Special Thank to John Su advisor quick response opened files as well as .. Huynh Quan and mechanic Liu Liu sent video More

My experience buying a car at Audi Palo Alto was excellent. Keith was helpful and knowledgeable about their large selection. The entire process was painless and professional. I would Highly recom excellent. Keith was helpful and knowledgeable about their large selection. The entire process was painless and professional. I would Highly recommend others visit Audi Palo Alto if they are interested in buyin an Audi in the Bay Area. More

Mila is an outstanding salesperson who is knowledgeable about her inventory. We returned to the dealership because of how she helped us the first time-without an appointment. Richard was also very pleasan about her inventory. We returned to the dealership because of how she helped us the first time-without an appointment. Richard was also very pleasant to work with and handled everything quickly and professionally. Last, but not least-Sophia in finance finished all of the paperwork and was friendly and very helpful. More

Quan was very customer service oriented. He was able to Quan was very customer service oriented. He was able to immediately help me with my vehicle’s service. The service team worked quickly to fix my ca Quan was very customer service oriented. He was able to immediately help me with my vehicle’s service. The service team worked quickly to fix my car and have it ready at the designated time. When I picked up my car, it was washed clean! More

When I had a recall on my new Audi, the garage drove me home, washed the car and delivered it back to me! Great service! However the forgot to warn me that I would have to reset the electronics. home, washed the car and delivered it back to me! Great service! However the forgot to warn me that I would have to reset the electronics. More

Thank you Audi Palo Alto for the great service including picking up the auto and delivering it same day. As an at risk senior during this pandemic i greatly appreciate the pick up/delivery. picking up the auto and delivering it same day. As an at risk senior during this pandemic i greatly appreciate the pick up/delivery. More

Thanks for the great service. We had had great luck in trying to find the right vehicle to work for our business needs. Good job! trying to find the right vehicle to work for our business needs. Good job! More