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Audi Rancho Mirage
Rancho MIrage, CA
136 Reviews
Conveniently located near Palm Springs, Audi Rancho Mirage proudly serves the greater Coachella Valley with an unwavering passion for luxury vehicles and exceptional service. As a member of indiGO Auto Group, our dealership exemplifies a commitment to excellence, driven by a shared enthusiasm for the art of automotive innovation and exceptional customer care. Backed by a network of franchised dealerships across the United States, indiGO Auto Group brings unparalleled expertise and resources to elevate every customer experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 136 reviews
February 25, 2026
The dealership allowed me to make an appointment within a week and got my vehicle in before the appointment. Parts came within a day and the vehicle was delivered spotless to me. week and got my vehicle in before the appointment. Parts came within a day and the vehicle was delivered spotless to me. More
by Basil
Employees Worked With
February 24, 2026
The people are very attentive and their sincerity in building a genuine connection is very apparent. building a genuine connection is very apparent. More
by raul.sardina
Employees Worked With
February 23, 2026
I cannot say enough good things about Chad Ingram, Service Manager at Audi Rancho Mirage. From the very beginning, Chad treated my situation with genuine care and ownership. What truly sets him apa Service Manager at Audi Rancho Mirage. From the very beginning, Chad treated my situation with genuine care and ownership. What truly sets him apart is not just responsiveness, but his determination to get things right. He does not simply close tickets — he follows through, coordinates directly with Audi technical support when needed, and makes sure every detail is addressed thoroughly before handing the vehicle back. Throughout a recent issue involving technical alerts and module resets, Chad kept me informed, remained patient, and demonstrated an impressive level of persistence. He never made me feel like “just another service appointment.” Instead, he approached it as if it were his own vehicle and reputation on the line. In addition, he ensured I was set up with a loaner, communicated clearly, and balanced professionalism with a personal touch that is increasingly rare in the automotive service world. If you value diligence, integrity, and someone who truly stands behind their work, Chad is the person you want overseeing your team and setting the standard of service. Audi Rancho Mirage is extremely fortunate to have him leading their service department. More
by Philip G.
Employees Worked With
February 21, 2026
The dealership is always very helpful and willing to accommodate my needs snd schedule. When I am there, it feels like being with family. accommodate my needs snd schedule. When I am there, it feels like being with family. More
by Karladunning
Employees Worked With
February 20, 2026
$400 to install a battery that took less than an hour and a half is ridiculous. a half is ridiculous. More
by Kcrookston
Employees Worked With
February 20, 2026
Hector, did an outstanding job of explaining the features of the Q5 and didn't try and pressure me on making a decision. He was professional and did all he could to get the price I was welling to pay. You of the Q5 and didn't try and pressure me on making a decision. He was professional and did all he could to get the price I was welling to pay. You have an excellent employee in Hector More
by rekip1939
February 19, 2026
Excellent communications with customer and service Provided a ride home and completed service on time service Provided a ride home and completed service on time More
by rene.h.carpentier
Employees Worked With
February 18, 2026
Very friendly. Gave accurate quote on the work. Service person helpful and gave prompt feedback Gave accurate quote on the work. Service person helpful and gave prompt feedback More
by cindymusial
Employees Worked With
February 18, 2026
AUDI of Rancho Mirage service department was great in my opinion, I was able to watch the video of the technicians Comments of the service he had performed on my AUDI A8L opinion, I was able to watch the video of the technicians Comments of the service he had performed on my AUDI A8L More
by DDUURRWWIINN
February 17, 2026
Service advisor, Lorena, communicated and followed through to make sure my car was repaired and ready at the promised time. through to make sure my car was repaired and ready at the promised time. More
by don
Employees Worked With
